Southern Comfort RV Resort — Hotel in Florida City

We arrived here 2/19/22 and unfortunately stayed until 3/20/22. We made our plans months before getting here and did not have a site reserved elsewhere until 3/20. Having camped for decades in several different campers at many different facilities; this place is either the absolute worst we ever experienced or a close second worst. After two weeks we were searching for another place to stay willing and eager to leave forfeiting our monies. No such luck.

The location is great and the price is right. We enjoyed the peafowl antics and were fascinated by all the various small lizard activities. The pool is very nice. Great old trees, plants and shrubs. Within easy distance of all Everglades stuff and plenty of non-franchise food places within a mile or two. Usual franchises also.

Typical piggish behavior from some campers that is expected most everywhere but the staff did thorough cleanups regularly. I am not certain why there are any rules listed on your paperwork and noted on several signs around the park. It seemed to us people did as they pleased. The rules read like common sense to me but apparently, it’s too much restriction for several folks here. I’m not sure why they say they claim to have security.

Our most valuable life lesson from this experience is to be way more vigilant when we are assigned our site. Two things to keep in mind should you decide to accept the challenge of staying here are a) note the roadways and traffic as you get within a couple miles of this place. Observe how close your assigned site is to these roadways, b) unless you seek obnoxiously loud noise 7:00pm to 11:30pm Thursday, Friday and Saturday evenings, do not accept a site anywhere near the bar. Under no circumstance tent at this place.

The ownership of Southern Comfort RV Resort seems to prefer making revenues from serving the needs of a small number of caterwauling drunks rather than the needs of their other park visitors. Yes, inexpensive alcohol is the main feature here. The bar is open to the public which makes me wonder how effective the security gate is if the general public has access. Check the big sign on the web site. Maybe you notice the tropical drinks and words “Tiki Bar”. The bartenders do not know how to mix a tropical drink and when they look it up tell you they don’t have most of the ingredients. Beer and simple mixer type stuff is cheap. The only Tiki at this bar is the tobacco reeking thatched roof.

Except for one basketball hoop and the pool I’m not sure what young kids would do here. Watch out for the shuffleboard mafia 9-11am and again at 3-5pm seven days a week. Passive aggressive behavior at its finest. Were not thrilled to find how close we were to a nuclear power plant and a fair-sized penitentiary.

The wifi is unusable for the smallest task. Used my mobile phone as a hotspot to upload this review. Bring plenty of DVD’s or your satellite receiver if you watch the tube. The air TV stations are few. If we ever need a site in this area again we will run the risk of camping in a strip mall parking lot rather than consider this place a second...

We stayed here as it was close to Route 1 and the Keys. We wanted a home base for Everglades NP and Key Largo, Islamorada, and Marathon. It's in the city here so everything is close. We read reviews before coming and did not experience what we read. In our opinion, this was a great place to stay. It was quiet in the park. We had a pull through with plenty of room even though we heard it was tight. We did not use the laundry, pool, or restrooms. We loved the Peacocks that walk among us in the campground. They are beautiful and don't bother anybody. At night you may see them up in the trees. Early evening they are roaming around and calling to each other. There are about 14 and only 1 male. Only issues encountered and I only share as helpful feedback- I agree, the picnic tables are in rough shape, small, and could use replacing. There is a tiki bar on-site and there was some roudiness last night but only last night. I think it's only open Friday/Sat night. The neighbors who have been here said that doesn't usually happen. Lastly, arrived on a Sunday around 3 pm. We had not been given our site info, and the office was closed on Sunday after 2, with no packets left out with info. There was no one to help us and no one to answer the phone. We managed to get in the coded gate by a camper and found a site which was correct. The security guard found us later and said there was supposed to be an email to us with info, and between 2 when they close and 4 when he arrives, there is no one to help. This is an FYI not a complaint. We are in site 131. We don't recommend this site because there is something in the tree that drips yellow liquid and stained everything it dripped on. It's also all over the camper and everything will need a good cleaning at our next place but appears to be a permanent strain. Site 133 looks great, is a pull through and has no tree. Happy camping. I can't believe how close to the Keys and route 1 this was. The rate here is moderate, not high. Well worth the rate. I was delighted to see an outlet mall across the street from the park. It was a perfect way to spend...

Would Not Recommend, Does Not Cater to Law Enforcement Community

We inquired about reserving one of their cabins for a week long stay over Thanksgiving. We let them know that we would have 2 adults and 3 children. The lady I spoke with informed us that she would need the owner’s approval for the number of occupants and an extra fee may apply. We received approval for our request October 13th, mailed the deposit per their request, and obtained an email confirming the reservation on October 17th.

At the end of October I attempted to reach the resort by phone and email to add my partner’s name (he is currently the chief of a law enforcement department) to the reservation, since he was going to arrive first. I received an email response a week later, asking how many people were coming again. Over the course of the next few days, I attempted calling to provide the information they were requesting. When I finally spoke with a representative and provided my partner’s information, she responded by letting me know the owner would be calling me back. I received a phone call yesterday from a representative, not the owner, stating my reservation had been canceled and there was nothing I could do about it. I pleaded my case with the representative that it was a last minute cancellation after an agreement had been reached and a deposit had been accepted, and they stated the cancellation had already been made and that my deposit would be refunded. Now we’re left to find a place a week before Thanksgiving and deal with the last minute price increases.

The lack of integrity, communication, and consideration considering how long this reservation has been in place speaks volumes about their business practices. We would not recommend doing business with this company and apparently they don’t care about doing business after finding out a law enforcement family had made...