Staples — Local services in Forsyth

I now reside in Sullivan, Il. It is approximately 50 minutes drive, each way, to the closest Staples in Forsyth, Il. I needed ink cartages for 2 of my printers. One is a Epson, and the other is a Dell. To save me a trip, in case Staples didn't have my cartages, I called the store to make sure they had what I needed. The salesman put me on hold for 6 minutes, then told me they had the ink cartages for both printers. So I drove there. I found the ones for the Epson, but I could not find Dell ones. I asked an associate where the Dell cartages were, he replied that they don't stock Dell anymore, but I could order them online from Staples. The Dell was the one I really needed now, but was going to get the Epson since I would be there,anyway. Needless to I am really upset for the entire incident. At this point you just lost a customer of about 15 years. Most of my past purchases were at the Clearwater, Florida store on Sunset Point Rd.

Gary Meritt Southern...

They, like other stores, have started selling those worthless protection plans. This in it's self wouldn't bother me so much if they were not trying to cram the thing down your throat. Sales person was told no once after listening to his pitch but then after he rang up my order, by the way a measly 30 bucks, tried again by going back into his pitch. Its almost like they get into trouble if they dont sell a certain number of them. If thats the case shame on staples for pressuring sales associates into pressuring customers. They get much worse and i will switch to online shopping at amazon for...

Love shopping at Staples for all my office and home office supplies. The staff is so friendly and knowledgeable (Chris and Justin helped me with all my needs and I was extremely satisfied!). I also LOVE the new "Rewards Program" and I highly suggest you join it if you haven't already. It is extremely easy to use and worth having the "App" on my phone. I've already earned and used over $300 this year and it's only May. I love saving money on my purchases and you can't go wrong with the rewards program. Thanks Staples for everything. You really make my work life so much easier! Keep up the...