Woodley's Fine Furniture - Fort Collins — Local services in Fort Collins

My partner and I came in to Woodley's a few weeks ago on a Saturday. We were instantly greeted by a sales representative, but the experience was far from positive. She started by asking, "Are you here for something?" The way she phrased it instantly made us uncomfortable, somewhat like we weren't supposed to be there. She then went on to explain "how to read the price tags" and showed one to us to model how to read it, which I thought was odd at first considering we obviously know how to read. It wasn't until later that we realized she likely wanted an excuse to point out the price to scare us off, as if assuming we couldn't afford Woodley's furniture. From there she emphasized several times that she would be watching us and that she planned on checking up on us, which appeared to be a warning as if she didn't trust us. We walked around feeling extremely uncomfortable until leaving a mere five minutes later. As adults in our early 20s, which clearly prompted this inappropriate encounter based on our appearance and the fact that each of the older customers in the store at that time were welcomed with open arms, this is a prime example of ageism, or discrimination against individuals based on their age. Simply because customers are on the younger side does not give this store the right to discriminate by assuming the customers are shopping at a store unfit for them, cannot afford the products, or need supervision like children. Not that it's any of this store's business, but both my partner and I have reliable careers and planned on buying several rooms worth of fine furniture that day. I'm happy to report we took our business elsewhere and have shared our awful experience with many friends and family members, several of whom are also currently in the market for new furniture and likewise value companies that do not discriminate. As Julia Roberts once said, "Big...

We went in and found a mirror we really liked. We measured the car we brought and found out we couldn't fit it. We lived 15 minutes away. We told our sales associate we'd be right back to purchase the mirror. We asked if we could hold the piece and she said no. We said we were really concerned that it wouldn't be there when we got back. She said its been there for months there is no chance it will be gone. Well we make the 30 minute round trip to get our other car. And GUESS WHAT? The mirror had a sold tag on it. Apparently while we were gone another customer liked the mirror and purchased it. When we questioned our sales associate "Beth" didn't even apologize I think she used the terms "Murphy's law" . She said there was another in stock in another store and they could transfer it. We asked if they could deliver this to our house due to the situation she said no. Then we asked if there was anything they could do on the price due to the issue and again the...

In September 2020, I ordered two power reclining, sectional couches for our new residence in Fort Collins. Also, one 5 x 8 area rug. The area rug arrived separately and promptly. The couches, though with an estimated delivery of 10-12 weeks, were finaly delivered December 31st. This was during the pandemic and manufacturing was understandably slowed down, so I waited patiently. January 1st of this year, 2021, I ordered another power, reclining sectional piece and a beverage console to extend one of my new couches. This time there was a manufacturing delivery date of 15 - 17 weeks. Instead of the end of April, I received delivery of the sectional piece, but NOT the console piece. That was 6 and 1/2 months from order to delivery and only part of the order. It has now been seven months and still no console. You could say that "I am a very UNsatisfied customer." I won't be shopping at Woodley's anytime soon. Pamela Reitan Fort...