TLTR. Do not rely on this as a reliable way of transport or bar hopping and plan on it, taking much longer than you expect.
I am extremely disappointed with the service. Had to wait over an hour and a half for the correct taxi to show up. Four other taxis showed up but said they were going the wrong way. Called the phone number to check the status and was told there was no set schedule, and they would show up when they showed up. When the correct one did show up, it was packed full, and so was the one right behind it. Finally, a third one showed up it was just as packed but was able to squeeze in.
I am not sure how this could be so unorganized in 2025, but here we are. Really, it was too bad since the trip out was very good and the tour guide...
   Read moreWe missed the 7 pm boat to Margaritaville last night. The boat departure times are posted at the Hilton Stop but I didn't see them on the website. Anyway, it was so nice to call headquarters and easily talk to a real person. Mary was able to change our ticket days so we could catch the boat next week. She was awesome and it compounded my love for the Water Taxi service. This is truly one of my favorite things to do in FLL. It's fun/relaxing to get on the boat and float around; getting off where and when you want. I appreciate the great customer service as it's rare and hard to find in South Florida! Follow me on Tiktok, IG & Youtube @eatwelladventureoften for more restaurant reviews and things to do in South...
   Read moreFun water ride and tour of Fort Lauderdale area. Cool concept, plenty of seating, good tour guides and commentary while aboard. Captain and crew were nice and explained the stops and sights well.
Purchased tickets in advance online with ease, quickly received an email with barcodes to provide for scanning. While on board there was mention of a cooler with a variety of drinks available for purchase.
Our rides were smooth, and did not have any real issues. We did encounter differing personalities with the crew of different boats throughout the day. (Some were fun and relaxed, while others were snippy - we are all human, I get it.)
All in all a fun experience and would try again in the future when...
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