Press and Grind Cafe — Restaurant in Fort Lauderdale

I wanted to love this place so bad. The menu looked amazing and the ambiance was great. Also, would like to say I have never left a bad review but this was crazy to me. I ordered the coffee smoothie, which includes protein. (Which was the reason I ordered it because I didn't have lunch and was having this instead) When I got the smoothie, I drove off and realized there was definitely no protein powder in it. It was just ice and coffee. You couldn't drink it through a straw, had to use a spoon. So I called them and told them (expecting that they were going to say to come back and they would fix it) but they just said "we have a lot of new people, we're sorry about that" and hung up. I thought surely they will fix it right? So I went back and talked to the guy at the counter, long hair gentlemen and he told me they would make me a new one. So at that point, I stepped aside and threw away the current "smoothie" I had in the trash. He then came back to the counter and said "I talked to the new people, and they did include protein powder" which I then said very nicely that I make proteins all the time and the texture of this smoothie, ice and liquid separated did not have any protein in it. And he responded with "Well, there are different ways to make smoothies. We make ours differently than you." I was surprised by his response. For 1- the ingredients are listed and I make mine EXACTLY the same. Plus, it's a SMOOTHIE not a slushy? When he said that I was shocked and it was silent. I was thinking maybe they were making it in the back but he was just letting me know that we make them differently? So after a few moments of awkward silence I asked "wait...so... is that it?" And he said "yep, that's all" and I walked out. Also just a mention, that when I did return to fix my order, the lady in front of me was at the counter having them fix her order as well..... I wanted to love this place so bad. It's 2 minutes from my work and I planned on coming here whenever I needed lunch or a smoothie but I will definitely not be returning. Horrible customer service and didn't fix my order that...

Rainy 🌧 day calls for an Uber eats delivery when working from home.

I ordered a Bullet proof coffee ☕️ and celery juice 🥤 and my friend ordered a latte and chicken salad 🥗

I do my own version of bullet proof coffee every morning, but I have never had it from a coffee shop. You don’t find many places that make it and/or with the right ingredients. I ordered coconut 🥥 milk on the side and stevia (it’s not part of the traditional recipe. All modifications and sides requested they did get on the order. Thank you.

Salad I can say gets 5 stars ⭐️. Almost too pretty eat. Even willow 🐶 approved chicken 🍗 (yes, my dog is that spoiled! I cook her boneless skinless chicken breast to eat daily)

Celery juice 🧃 was great. Fresh! So that gets a GO from me. Since I do green juice daily.

As for the coffee ☕️…I won’t say it’s the best thing to order via Uber eats. (Better to go there and get it fresh) The cup lids did come cracked so a little messy. (That could have been on transport) I’ll give it a mild warm vote, so I needed to heat it up. The coffee seemed a little light for my taste buds. I like a stronger roast (but, this is all about preference: some people are die hard Starbucks fans vs DDs coffee fans).

As for the bullet proof coffee. The oil completely separated; so it was coffee with oil sitting on top. This is usually not the case… It should be foamy after blending all of the ingredients together (turns out like a cappuccino… almost) Even when I drink mine at home or take it to work in a mug, my oil does not do this. Maybe their coffee is perfect the second it’s blended and brought to the table. This would be something for me to go and try again.

New foodie goal: This may be my new thing…to find a coffee shop that can make the “perfect bullet...

Hello. I would like to leave a review about this particular location. I am a regular guest at your other branch on North Federal, and I’m always extremely satisfied with the staff, the food, and the drinks there. However, I had a very disappointing experience at this location.

I called to place a coffee order at 5:45 PM, knowing that the café closes at 6 PM. When the barista answered the phone, she pretended not to hear me and then hung up. I continued trying to call during the 15-minute drive over, but it seemed like the phone was left off the hook — I kept getting short tones as if the call was being rejected or the receiver was purposely left off.

I arrived at exactly 6:00 PM, and the “Closed” sign was already up. The doors were locked, even though the staff was still inside at their stations. They gave me a look that suggested they knew exactly what was going on — I order coffee from this location quite often, especially right before closing time, and I usually call ahead like this.

It was very clear they simply didn’t want to take any more orders 15 minutes before closing and chose to ignore my calls and close early. That kind of attitude is incredibly disappointing, especially compared to the consistently great service I get at your North Federal location. This situation happened on...