Sentry Station Tire & Auto — Local services in Fort Oglethorpe

Wish I could give negative stars. Had upper controll arms replaced. Got home and noticed my brake lines were not reattached to the arm to keep them out of the way. Shortly after started getting a loud clunk and my steering wheel was no longer centered when wheels straight. Found the bolts holding the controll arm on driver's side we're loose causing the entire arm to shift and knocking out my alignment.

Figured I'd give them a second shot with spark plug replacement on my other car. Guy flat out lied to me about coil packs needed replaced at the same time on that hear model.... Can you run into issues with coils after taking them off and putting them back on? Occasionally. Is it extremely rare? YES!! Is it a known issue? NO. coil packs should be replaced when they are needed to be, not just because you changed plugs. They do shitty work and LIE to get you to spend more money. 1800 to replace upper controll arms. Worst money I ever spent especially because other places not far from here did lower controll arms, rack & pinion, inner and outer tirods and alignment all for the same price and never had a...

These people are criminals. I went in on a Monday at 7:45 because over the weekend I noticed a knocking sound on my front driver side. I had just put brand new brakes and rotors on the front of my car 5 days before. The same brake pads and rotors I’ve been using for years. They tell me a caliper bolt has broken off but stated that just replacing the bolt would not fix the problem. Frank decided since I was a woman I was incompetent and said I clearly had the wrong brakes and rotors on my car and that they would not fix anything unless I allowed them to put brand new rotors and brakes on my car on BOTH sides even though the issue wasn’t on the passenger side. Unfortunately for him, I’m not someone who can be intimidated by a man who talks over me and treats me as if I’m incompetent. A $15 pin and bolt kit from O’Reileys and 30 minutes later my car was fixed. Do not go here and definitely do not send your wife, daughter, girlfriend here alone and do not give Frank the time of day. If I could give 0...

These guys are phenomenal. We’ve taken all of our cars here for years, and we always get great service. From the store manager Frank, to the front desk guys Brian and Michael, to all their technicians, these guys define the words friendly and knowledgeable.

Their technician Steve deserves a special shout out. We had a 2007 Toyota Sequoia with an air conditioning unit that ran hot if the car wasn’t moving. It was beastly uncomfortable during the summer months. The local Toyota dealership said it was an inherent flaw in the system and couldn’t be fixed. Steve didn’t give up and he worked tirelessly to find a solution that kept us nice and cool for years afterward. Such a blessing!!

This store is in Fort Oglethorpe, but If you live in Chattanooga, their 3886 Hixson Pike store (Highland Tire) is great too, headed by their amazing store manager Jeremy.

Kudos to the owner Tim and to his entire organization. Highly...