We came in just a few days ago searching for the perfect wedding ring, and Shelia gave us an unforgettable experience. From the start, she was incredibly patient, kind, and attentive. She took her time getting to know what we liked and walked us through every detail with so much care and professionalism.
Shelia didn’t just sell us a ring—she helped guide us toward the right decision. Her advice was thoughtful and honest, and she made sure we felt confident, comfortable, and excited about choosing a ring that will last a lifetime.
Thanks to Shelia, we walked out not just with a beautiful ring, but with peace of mind and hearts full of gratitude. She is truly outstanding at what she does, and we’re so thankful we had her by our side during this special decision.
If you want someone who treats you like more than just a...
Read moreI thought this would be one of the best moments in my life. I bought and engagement ring and then and wedding ring enhancer. As well as my husbands wedding band. I tool my engagement ring and enhancer to be fixed July 8th. For it to be returned wrong sized. Today got a call saying it was back but a diamond is missing out of the enhancer. 1st this is just a h8gw disappointment for a bride. And not to mention the lack communication or lack of compassion. Too many calls to the store in Ft. Olgethorpe Georgia. And now 5 phone calls to customer service to be told , I would get a call from customer service in 2 to 3 business days. To me this is so upsetting. I have not should have to cry about something I should be so exceptionally happy about. Kay Jewelers you have ruined my whole month plus,...
Read moreHad a Horrible first experience at this store! I called yesterday and spoke to a lady, Sheila, about a ring I saw online and told her the occasion I needed it for. So, I told her I'd be there to get it today.... and, I don't live close to this store. When I got there, I found that she had sold that ring, the Only one they had like that, right in front of me to another lady! She apologized, but that meant Nothing to me! I feel she should lose her job for that!! That just isn't right!! Thankfully, there was another young lady there who stepped in to help me find another one at another store. I'm very appreciative to her for her help and how she handled this...
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