GameStop — Local services in Fort Worth

I’ve had problem with this location since 2018. I have complaint about their service and they got rid of some of the people but however, I went there yesterday to get my son a card and the Mexican guy just stood there and looked at my wife and didn’t acknowledge her Black guy came in acknowledge him right away. In other words he waited on the black guy before he waited on my wife, so I went in there and I asked him are you racist because he waited on a black guy my wife is white and he tried to apologize but and lie and say it wasn’t true but in fact, it was true I will never go back to the...

I’m a regular here; I like the store atmosphere and the game catalog. The store always tend to have something I want or didn’t know that I want. But from a recent visit, one of the employees denied me from buying two Mature rated games even though I been buying Mature rated games with such ease earlier. I was simply getting Call of Duty Ghosts and The Surge, and I had to explain to the employee that I’m 18 and go to college yet he didn’t accept it so I had to just go home defeated. Other than that visit, the store is still good and clean. And heavily recommend if you’re...

Went to trade in my Xbox and Kyle advised me to get a trade credit card instead of the cash equivalent card so that I could get more money, then we could just put the money on a gift card.

It turn out, you cannot use trade in credit cards to buy other gift cards. So I’m stuck with a GameStop gift card I won’t use. For context, this was for about $200. Apparently, all of their hands are tied. Absolutely...