LOFT — Local services in Fort Worth

I needed dress pants for a new job. Have changed size so needed to try on multiple sizes to see what fits now. I wish I could remember her name because the sales associate that helped me was beyond awesome. Not only did she listen to what I was looking for but she also helped me find sizes in multiple styles. Then, she brought me more up or down to the dressing room. I was a little depressed about my new size but after finding several pants that looked good I felt so much better. They didn't have all the colors I wanted in my size but she also helped me order while in the store. After shopping at several other stores unsuccessfully, I am so happy I went into The Loft today. Left happy and had what I needed. Customer Service is alive and well at The Loft in Fort Worth on...

I experienced this a few months ago, as well, but decided to give the store another chance. How is it that a customer enters a retail store and not one employee acknowledges them coming in? How is it that a customer can walk the entire store, past multiple employees, some of whom are talking with each other about their dates this weekend., and not one word to the customer? Not one greeting, not one offer to help. No interaction at all. How can you sell clothes if you don’t acknowledge the customer? By the way, not a good bye either when I left. Lost a customer today for good. Look at the other reviews… a pattern is emerging for...

Went to this store to purchase summer clothes, but ended up not because I was disgusted with their display of pride flag in their front window. Just thinking how destructive this ideology is to the family unit, mothers, feature mothers and the role of men and fathers, I couldn’t bare it. I walked out without buying anything. I will not be returning and I gave a headsup to the...