Unrefined Bakery — Restaurant in Fort Worth

I went through their website and submitted a request for a custom cake approximately Nov. 24, 2022. On their website it states an associate would county me within 3-5 business days which never came into fruition. I called on the fort worth location where I requested to have the cake made on approximately December 2nd. The male associate who answered the phone stated that my request had been received but they had not a chance to call me. Red Flag number one! I inquired if the cake could be made with raisins which I was told no but I could bring raisins for the cake I was ordering to be placed between the layers. I did forget to drop off the raisins for the cake but was never contacted to see if I wanted to proceed with the cake. I came into the shop today and was informed that no cake was made because I did not drop off the raisins nor pay for the cake. When speaking with the male associate prepayment was not stated. Red Flag 2. The cake decorator who informed me that Unrefined Bakery never made the cake but offered cupcakes. The cupcakes I paid for were frozen and she did not provide instructions written nor verbal how to defrost the items so I could serve them. I returned to the store and was told by the cake decorator that the cupcakes, carrot cake with dairy cream cheese frosting could be left on the counter for up to two days and they should be okay since that is what is done in-store. I am not sure if your. company cares about your customers health but leaving anything without refrigeration can cause serious bacteria overgrowth. I will definitely never buy any cakes or anything from Unrefinrd Bakery again.I used to be a long time customer but that definitely...

This is a welcome dietary alternative to a regular bakery. Unrefined Bakery has plenty of sweet and savory gluten-free alternatives, with Paleo and Keto options as well. It's a dedicated gluten-free facility, and they request you don't bring gluten items inside!

Their bread loaves are flavorful and soft - better than the store-bought pre-packaged variety by a long shot - and their bakery items (cookies, cupcakes, etc.) are genuinely delicious.

For savory options, the GF snack mixes are delightful, and the spicy ones have a great kick. Also available are deli sandwiches, made with their own breads.

Freezers off to the side provide convenient grab-and-go cakes, pies, muffins, and cupcakes. And, of course, they do custom cakes as well, though I haven't personally used those services.

Whenever I visit this location, the staff has always been unfailingly helpful and knowledgeable about their inventory. Even requests like "soy- and corn-free please" are catered to cheerfully. All ingredients are clearly labeled on the cases, which helps as well.

The only downside is that, due to its specialty nature, Unrefined Bakery is going to be about twice the price of a normal bakery. That said, for those looking to satisfy their bread cravings without trying to puzzle out gluten-free flour mixes in their own kitchens, it's quite an excellent resource for the...

•••update. ALWAYS Staffed with friendly people, we stopped in this past Saturday, August 15 of 2020. Assuming there had been a severe staffing issue, the heavyset quite unfriendly person working in the bakery this day never spoke a word to my husband as he made his selections, attempted to pay and completed the transaction. Finally, he asked a question about the POS system and she gave a one word response. Horribly unfriendly and quite honestly, does not seem like she should be working in a place such as this that seems to be trying to convey a healthier option to people. You may want to reevaluate this one. We did not leave here this time looking forward to our next visit. 😖

WOW••• if you’re gluten free, paleo or keto- this place has got to make your very short list! We popped in after a trip to central market and were blown away by the vast selection of options available to us. We settled on hamburger buns, whoopie pies and apple coffee cake. We have already been back to replenish the coffee cake- it is astonishingly delicious- cannot get enough. Staff is friendly and all nutrition information available on every item. ...