Ronald McDonald House Fort Worth — Local services in Fort Worth

Hands down, no arguments, the Ronald McDonald House is a wonderful organization. This review is based on my stay at the RMH in Fort Worth so far:

I'm not a huge fan of the fact that there is no food or drinks (except water) allowed in our rooms although, I can understand why this is a rule. I also do not like that there is only one working dryer on my side of the first floor. Also, for those who are smokers - there is no covered smoking area, the smoking area is designated where the dumpsters are located and only provide one chair for seating which is broken. Lastly, I don't like that the side access door doesn't allow entrance after 10 p.m., another drawback for smokers who are up late or are on night shift schedules because we have to walk all the way around the building (sometimes in the rain) just to get back inside.

With all of that being said, I do appreciate all that the RMHFW provides. There is a shuttle service in place for those without vehicles, even a vehicle you can borrow to go run errands. We get free meals when outside companies donate food and/or have time to come cook for us. I appreciate the community refrigerator and pantry because who has time to grocery shop when we're worrying about our little one's. I appreciate that we can do our laundry here and that we have private rooms (bathrooms included). It's overall an amazing organization and I'm so thankful that i've been able to stay here until I can bring my baby...

Very frustrated with this Ronald McDonald House. My son is a TBI Survivor and is currently at Texas Rehabilitation Hospital. When I first called I was told very rudely we can’t accept you here. I asked why not that their website says pt 21 and under, and he’s 20. She then proceeded to tell me that because we aren’t in a peds hospital. I got our case manager at Kindred Southwest involved and he spoke with the COO. She did accept us and he told her that it would not be an every night needed situation. He was told for me just to call in at 8:30 AM on the nights needed. Wednesday morning I called at 8:30 then was called back being told they don’t have our referral and that they r full anyways. I know this is incorrect because I had the confirmation in my hand. I got with our caseworker over at Kindred and he called them. This time he was told that it was thrown away because I hadn’t called in and that we would have to do it all again. He was also told that I needed to call in every day by 8:30 regardless if we needed it or not. That still wasn’t a guarantee that I’d get a room on the night I needed. I understand this place helps a lot of families in need but they dropped the ball here. My son may not be at Cook’s but he is still under the age criteria and we are still a family that is going through a very difficult time. Ronald McDonald really drooped the ball here and I will not be recommending...

My nephew and his wife were denied staying at the Ronald McDonald house because of the nature of her prior felony. Which took place well over 7 years ago whenever she was a kid. What kind of garbage is this?!. Their baby was born 2 months early, and is struggling for his life, and you would think that people would understand that just because you have had problems in the past don't mean that you are a problem causing person now. Has someone who has worked in and around law enforcement for 15 years I find this absolutely appalling, that after our justice system has worked, Society is still judging people for the mistakes that they have made in the past. I would not recommend Ronald McDonald House to another family it seems that they only cater to the socially acceptable that fits their own...