MidPen Housing — Local services in Foster City

Unfortunately, I still live at Pickering Place here in Fremont because my son and I can not afford to live anywhere else in the Bay Area, even though we both work full time.

If you are a low income family, you will definitely feel that way here. The residents are not important to this company. They know we can't afford to live elsewhere so they can get away with not answering calls, emails, or service requests in a timely manner. The office is always closed. The manager missed my recertification meeting, and I ended up having to take time off work to reschedule. Then, after attending the meeting, I got a 30 day notice to move out for not attending the meeting! This isn't the first big screw up I've had with them.

During the pandemic, the online portal was acting up, so I used a check to pay my rent, and then it caused a double payment because the online payment went through as well even though it told me it wasn't working. I asked to be reimbursed or at least credited towards the next month. Instead, they tried to tell me I didn't double pay, even after proving it with my bank statements. When I refused to pay more rent the next month until they corrected this, they served me with a 30 day notice and forced me to pay another month. Which was illegal at the time due to the eviction moratorium. They argued with me about it for 3 months before I finally got a credit and no apology. All this during a time, I had lost my job due to COVID happening and had zero income, while I was raising a kid as a solo parent. They don't care about the residents. Don't move here. If I could leave, I would. I've been trying to reach the manager for multiple days now, with no reply, to address the 30 day notice I just received which is completely unwarranted and obviously a mistake. The stress that comes with living at this property is not worth it one bit.

Also, nothing in my apartment has been updated since I moved in 11 years ago. Including the carpet and the flooring and cabinets were falling apart when I got here. I can't even begin to describe how awful it feels to be treated this way. We aren't even people to them. I feel like I have tried not to be any trouble or speak up because I am fearful of losing my place and becoming homeless. It just feels so terrible. I work really hard, have a college degree, and am still not treated with dignity because I don't make a living...

One of The worst housing companies in the Bayarea believe the reviews. I was picked twice from the wait list lottery, the first time they sent the letter the day before the scheduled date to contact them. It took two weeks to get in contact with anyone and when i did everyone at Laguna commons is very unprofessional & rude. Had me fill out the application and pay $45 dollars to not hear back from anyone. It’s 2025 i received another letter back in February it took nearly a month to get in contact with anyone i literally had to get on LinkedIn and comment under their photo asking if anyone at work or is everyone outside playing in dirt for a new housing project. I received an email from Katrina Chiou asking for more details on my concern, i expressed i was picked for the second time by Laguna commons and has been having the most difficult time communicating with anyone. She forwarded my email to Guadalupe Gonzalez very rude and unprofessional manger doesn’t listen to respond. Contacted me from her personal phone her and the guy that also works at Laguna commons both contacted me via text from personal phone’s rather a company phone then had the audacity to tell me they send letters to everyone on the waitlist but only selecting residents in the city of Fremont if you no longer work in Fremont your no longer qualified. She then stated to me “ so what you wanna do” “still apply or what” i politely asked her who she was speaking with and with the most rudest tone she stated “you” I immediately ended the call I’m not sure what’s the issue with Mexicans feeling entitled to speak to African Americans with attitude and rude but she has the right one i will make complaints to bbb and news media to bring awareness to how horrible this...

Hello my name is Cecilia Rodriguez I was a tenant at Hillsdale Townhouses from 11/06/2009 till 05/24/2018. This is the day my co-tenant and I were maliciously thrown out in the street by Melanie Gibson. She and other managers plus lawyers of Mid Pen Housing are lying took the Law into their own hands didn't take me to court but had the guts to falsely accused me of calling the company and saying I'm gonna kill all of you. That is so false. I am not violent. I have no record of being violent. I got a great life now I worked hard to get where I am at. I live in. Beautiful home with a Samoan caregiver. She cares for me. Let me tell you. Hillsdale managers lied to the Small Claims Judge and said they contacted me about my property. Not true. On 0525/2018 one day after horrible Eviction all our belongings were viciously thrown in the garbage. I was appalled. They retaliated against me. Can you believe it. They made their Landlords Maria Ramos and Melanie Gibson lie in Court May 2019. I told the Judge they are lying. I had a Notarized document and won the Judgement. Mid Pen Housing had to write me a check for $1250.00 a small amount for I didn't have all the evidence. I am now living good. My co-tenant died on August 30 2020 the company Mid Pen Housing even followed me to Modesto CA even went into parking lot where my companion was dying just to Stalk me they even side swiped my Van so I could not sleep. All night to make me sick and possibly die. But by God I am alive. I am asking the company to do right...