Randy Polk Designs — Local services in Fountain Hills

My mother purchsed a four thousand dollar ring at the gem show in Tucson a few years back. She took it back to Randy to have it resized and in the process he broke one of the stones. When she went to pick up the ring this time he had damaged the gold setting and had replaced the wrong stone. First he insisted it was beautiful but then said " Well it is difficult work to do." Huh? After a not so pleasant exchange she left it again to be fixed. Today she got a call that it was done, ready for pick up and beautiful. It is NOT! Now both sides to the gold are damaged and it look terrible! I have NEVER written a rewiew for anything ever! I absolutely would advise anyone looking for a quality jeweler to look elswhere. She is a very...

Randy and his family and staff are amazing. Over the years my husband and I have had the good fortune to accumulate a nice collection of jewelry. Randy' s stands out head and shoulders above anything else that we own. Their work is creative, beautiful, and of the highest quality. No one else even approaches their brilliant artistic designs. I'm sorry to hear about the one star rating. I know that Randy had a series of personal difficulties, maybe you were caught in the midst of that. But over 10 or more years, we have never had a problem with his quality or customer service. We both give Randy Polk...

I contacted Randy Polk designs as my 30 year wedding anniversary was approaching fast. My wife saw a picture of a ring on Pinterest, doing some digging I found it was made by Randy Polk designs. I contacted them and asked about making the ring into a pendant and they obliged. My wife was so happy when she opened it she cried and said this was the best thing she has ever received. Thank you for making my wife very happy with the beautiful pendant and managing to make it in a short...