The Windsor Gardener — Local services in Four Corners States

Wow, the owner/manager of the Windsor gardener might be one of the rudest entrepreneur's that I have come across. My teenageers (15 and 13) each needed to to purchase a small plant for their school projects so we decided to head to the Windsor Gardener to pick some up. This is a bit of a unique situation because the store is attached to the excellent High Hops brewery. I told the teenages to go pick out what they need while I have a beer, afterall it is their project why do I need to pick out a plant? When they ask the staff for recommendations they were told that they could not be in the store and needed to be with a parent. While I understand the overall logic of their policy, they just kicked out two paying customers! I went to ask the manager about the situation and was clearly told that it was their policy and they didn't care if they were paying customers or not. I promise that Ace or Lowes absolutely have no problems or restrictions on selling products to teenagers. It is actually a verified fact since the same teenagers were able to make a purchase, completely independently, at the local Ace after being denied services at the Windsor Gardener. I am both offended and disgusted by this experience, especially because I went to have a direct conversation with the owner or manager and was basically told to go to hell as well. Now that is real customer service! I'm a huge believer in supporting local community stores but this store clearly does not support members of their local community! Absolutely, not a family friendly...

I have spent hundreds of not a couple thousand dollars worth of plants and products from this greenhouse and gardening center. I keep hoping the best but get let down almost every time I go there. I think this last straw broke the camels back. Just some of my negative experiences:

I've purchased multiple houseplants that had parasites of one form or another. The response I got was "put it outside and let the natural predators take care of them." Right on. Not let's replace it, or here's a product to help... but put it outside and hope for the best. a few plants where prices weren't listed and were similar size to others yet they overcharged. They weren't rare plants. They don't carry rare plants. today I went in for some media products and I saw a variety of tradescantia that I don't have but I didn't want a hanging pot. Because of the signs everywhere warning against prop lifting, I asked nicely if they would take a cutting for me and I would happily pay for it (I've never had an issue with this at any other greenhouse, some even offer the cuttings for free). The owner said no. It wasn't going to diminish the price of the hanging pot and one again I WAS HAPPY TO PAY FOR IT! Their response was a quick no without reasoning.

Now don't get me wrong, I get it's their business and they can run it how they see fit... they just won't see me in their doors ever again and I'm happy now to spread word to the rest of the people I know in the plant community. Word of mouth advertising...

This place has lots of options to choose from. Disclaimer this place is on the pricier side.

Loads of garden art, pots, seeds, starters plants and gardening accessories.

They have lots of random re-used items that can be used in landscaping your dream garden. Such as giant outdoor bird cages! Bridges, benches and lots of other stuff. It's kinda crazy but I think it's awesome.

The indoor green house is stunningly beautiful with all the vibrant colors and flowers. The out door area has every kind of plant you can think of. As you walk up to the front door you're greeted with a wonderful assortment of gorgeous rose's.

Meanwhile the business is also a distillery and brewery which is awesome because there's no cooler shopping experience than walking around a giant green house smelling the flowers and drinking a nice cold draft! It really doesn't get better than that.

The atmosphere is chill and peaceful as you shop. They have a large patio you can sit down at 21 and up only though for...