The Heart Distillery — Local services in Windsor

Back in April We found this place after going to the Stanley Hotel and buying one of the Heart’s exclusive private barrel bottles. I was about 3 months pregnant and was bummed I couldn’t try any of the alcohol but got a mocktail drink and counted down the day till I could go back! My husband loved the Whiskey so much that he didn’t open the private barrel bottle till our son came home from the hospital (he was born 3 months early so we had a lot to celebrate!)

Fast forward to a few days ago, we got our friends together for our first outing with our new baby. I was so excited to finally go back and enjoy what I missed out of those many months ago…unfortunately due to us having our baby with us we were kicked out. We asked if we could at least sit outside and enjoy our time with our friends but were not even allowed to do that…we called local breweries and distilleries and no one else had an issue. It’s very frustrating trying to support a growing business and they completely ostracize a whole group of customers (new/young parents). Totally understand not wanting young kids running around but to not even offer alternative seating is such a bad business move. My husband and I would love to continue to supporting you guys but unfortunately we aren’t your clientele anymore since...

Worst experience ever! We had a group of us and our friends had their newborn with them. The lady was rude and said you can take cocktails to go (make that make sense ) but you can’t sit inside or outside at all with someone under the age of 21. When you very well know that a 3 month baby will not be drinking alcohol and will be with his parents. We have called other distilleries and breweries in the area and they said “of course a baby can come in with you all it’s not like you’re going to leave him in the car “

Very rude staff , and don’t see how this is accommodating to new parents who want to go out with their newborn & friends. When we heard amazing things about this place and wanted...

I wish I could give this place a good review. I grew up in windsor and even went to school with Zach. I stopped in today to try the small batch bourbon and purchase three bottles for my brother in laws. Unfortunately I never got to make that purchase due to the fact I was completely ignored by the bartenders. My first thought was maybe I wasn't seen at the bar so I moved over to the register where I was again ignored and had other people order drinks right in front of me. There are plenty of distilleries in colorado but I chose yours because windsor holds a special place in my Heart. Maybe next time I can give you a...