Altar'd State Cool Springs Galleria — Local services in Franklin

The sale section is everything! The store itself always smells like a dream and we're always greeted by someone when we walk through the door. Dressing rooms are easy to access and spacious enough to fit an extra person or two if you need help zipping a dress, tying a top, or need a second opinion! The store is clean and welcoming and all the staff members are kind and helpful. They have outfits for so many occasions from the first day of school to senior portraits! Everything is well organized and even the sale section is sorted by size and color to make shopping easy and fun! The style of their outfits is so adorable all year round and it's the place I make sure to stop by every time I'm in the area. I even unknowingly snagged my engagement dress here and love...

I felt the need to leave a review after my amazing & eventful experience today! I was back to school shopping, and my card declined which has never happened before (my bank froze my card bc they thought someone stole my card and went on a shopping spree haha) and I was embarrassed and felt so bad. The ladies checking me out were so sweet and helpful and made me feel less of a burden! To make matters worse my phone died as I was sorting out my card and one of the ladies offered to charge my phone for me. They could of easily said I’m sorry that sucks but they gave their time to help me, and problem solved! A girl named Alexis was also very sweet and helped me while I was shopping! I want to say thank you so much and I’d definitely recommend...

Usually when I shop at stores like these that often tailor to smaller bodies I am often times left to my own devices, and since the removal of Arula I felt especially out of place. The other night when I went to try on some clothes from the clearance section Jackie was the most helpful to me out of everyone in the store, she took the time to know what I was looking for, helped me pilfer through the clearance section for exactly what I wanted, got clothes down for me, and made me feel wanted in an environment where I feel so out of place. Thank you so much for your help and recommendations, I wouldn’t have found what I needed...