Banter by Piercing Pagoda — Local services in Fresno

Just don’t go there. Rude cashier yelled at me in front of her manager and other people. I was embarrassed. I went alone to ask for help, there was a woman that was being helped before me, so I waited patiently. After they were done helping her, the cashier came to me, but I guess she thought I was done and didn’t have anymore questions, but I still needed help. She just walked away assuming I was done, and went on to the next customer. It was so crowded, that I couldn’t approach her to tell her I wasn’t done, and i didn’t want to waste another 15min again waiting for help, there were so many people there, so I unfortunately had to yell to get her attention. All I said was”excuse me, I’m not done” You know she said to me? “Don’t talk to me like that, I’m not going to help you.” Wow. I said “I’m sorry I wasn’t done, I waited patiently just like everyone else did” but she just stared angrily at me with an attitude look on her face and looked away. I was beyond humiliated by her treatment of me, so I asked for the manager and she was actually a bit more patient with me. She did answer my question, it was only one last question that I needed help with to pick the right jewel. I did tell her about the issue with the cashier, and she did apologize, but she didn’t seem concerned. As soon as I got the jewel that I have been wanting, I never returned. I have no interest in jewels anymore. It takes so much time to gather information, and to look for and find the right jewel, not to mention the price you pay if you want quality jewel. All that time and money that I spent, only to be treated that way, not worth it. Ruined...

If I could give ZERO STARS I would, I wasn't given a chance to be a customer. There were 4 employees in the little kiosk, one was helping a customer and one was helping him. (I'm ok with that). 2 were standing at the center counter back to the customers, heads down looking at their phones. I stood there waiting to see if they noticed me. Nope. I walked away and came back a few minutes later to see if things changed. Kind of. This time one was helping a customer and the rest were standing huddled together while they tried on rings to see how they looked on them. I stood and watched and walked away. They didn't deserve my money. I'm disappointed because I knew what I wanted, but they didn't...

I took my 11 month old daughter to get her ears pierced, the experience was fine but the sales associate mislead me into believing that if my infant daughter lost an earring, that with the warranty it could be replaced. Unfortunately the following month my daughter did lose an earring and so when I went to get a replacement they told me it wasn't covered. I wasted my time and money. Plus she was rude about it and just looked at me and said nothing when I told her I was told differently. I definitely would not recommend...