Kneaded Escapes — Local services in Fuquay-Varina

I booked an appointment for my husband last week and he said the massage was good. I forgot to ask about the customer service. I am very big on how the customer is treated and the experience given from the moment you begin service which starts at the reception. I went in for my session that my husband booked with Beth, and I was 30mins late due to an extended meeting at work. Upon arrival there was no warm greeting or customer awareness. I proceeded to the room and tried my best to hurry to get on the table, and got underneath the sheet instead of the blanket and I got a response that was snarky and condescending, I looked back asking if I should get under the blanket and I got a kind of snarky it doesn’t really matter at this point. I then had my hands by my head and she proceeded to tell me we could skip massaging my shoulders as she won’t be about to massage that area with my hands on my head. I asked where she wanted my hands as the professional and got a I just need your hands out the way. At this point I just felt uncomfortable and felt like I wanted to leave. So let’s just say the massage all just felt off for me at that point because of the atmosphere and minor gestures received.wish I could have experienced all the warm in fuzzys everyone mentioned here. Giving the benefit of the doubt that this was just someone having a bad day. But that should not affect customer service. All the same First and...

I have been suffering for years with chronic neck and back pain because of my occupation, and have always sought deep tissue massage to try to find relief. Let me tell you... all deep tissue massages are NOT created equal. I've tried so many massage therapists, but they were all "one and done." It's SO disappointing to invest time and money and not find real relief. One day I was scrolling a local Facebook group to try to find a new therapist and I saw tons of people writing glowing recommendations for Alexis, so I booked my first session, and I've never looked back! There is NOBODY in the Triangle that can do deep tissue like Alexis. She will destroy those knots like nobody else can! If you're like me and you're looking for REAL relief, you will absolutely not be...

I have seen Alexis in the past and she sets the bar really high, but due to scheduling conflicts I decided to try Jennifer. Wow, she is super amazing! She found trigger points I did not even know I had and sent me away with a lot more information about the source of my pain. Most importantly, she gave an incredible massage that was just the right balance of firmness to work out the knots but not too much which sometimes can make it worse. I will definitely be back! Love the new location, everything is so relaxing and soothing and they are top notch professionals at what they do!

Now I have seen Beth and the whole staff is so top notch! She worked through knots I did not...