Me: There's a dead fly floating in your Egg Drop Soup.
Manager: Yeah. Wah yu wahn me do?
Me: Take the soup away? Probably?
Manager: Kay, kay...yu go sit down.
(5 minutes before that event)
My girlfriend and I are led to a table, (hasn't been cleaned mind you, chunks of food debris are quickly wiped off the table surface by mystery rag in Manager/hosts rear pocket) and we are asked what we want to drink. We give our orders and proceed to the bar to start to gather our food.
We immediately notice on our way up to the bar that one of the waitresses occupying one of the tables and wrapping utensils in napkins, is clearly sick. Runny nose, coughing as she talks to a fellow coworker helping her out.
I can only imagine the germs spreading from this action to the many customers using those napkins and utensils in the days to come.
My girlfriend finds the large black fly in the soup with no lid and I go to the host/manager to tell her. The egg drop soup after being told it had a dead fly in it sat up on the bar up until we left after our meal 30 minutes later. Realize that other customers were going up and getting food at the bar or getting the other soups available within the vicinity of the "dead fly soup". It wasn't until we left that our concern was addressed and someone came out to retrieve the soup.
Finally, do not tip here. My girlfriend hails from Shenyang, China and spoke to our waitress who barely spoke English. Any tips collected go straight to the manager/host who pockets half of what the waitresses working there earn a day and then distributes the other half split up between them all.
These waitresses don't know anything about our local American laws, and only work here while on student visas because they hope that by working with fellow chinese workers they can avoid the language barrier.
These waitresses make between 50 - $60 bucks a day before taxes, for 8...
Read moreThe food was great for the most part, but the only problem I had was with the waitress who was serving drinks. First, when she asked me if I wanted more water, I said, "No thank you." And then she waved me off with a bad attitude??? Really?? What kind of a customer service is that?? This is the kind of stuff I can hardly ever deal with. I never took a sip of my water yet right before this incident happened. I know that we all make mistakes, but the mistakes don't make us just because we got offended by the waitress waving us off with a bad attitude. I pray and hope that this will not happen again next time. Otherwise, she might as well be better off finding another job and annoy the daylights out of the other customers. Poor service doesn't need to be appreciated at all, especially when dealing with the customers here at this restaurant. I love the food, especially the seafood, citrus fruits, water with lemon and lime added, the place where I was assigned to enjoy my food. I was happy sitting at D1 for...
Read moreI just stop by for my lunch break.huge line to pay so i and other co-workers step to a side.and the people who normally sit you down were busy since i didnt see Anyone which wasent a problem know how to wait.so i asked her nicely Mam ........she was like you have to wait i only have 2 hands....😤she got me so upset because of her rudeness.i told her all i have is a quick question....do we wait or do we sit ourself just because it was easily to mistake us for people trying to pay.i could of gone off and told her you dont need 2 hands to answer and so on..but i hold back on lots i could had told her and told my co-workers lets go ..so we left and ate next door and was delicious...but still mad about people rudeness...not going back there. At all..several other places you dont have to deal with that. I think we pay for service aswell for food to get treated...
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