Lovesac — Local services in Gaithersburg

We ordered our new couches from this location and absolutely love the quality! The customer service was very engaging while being patient with us as we were deciding between multiple options over the course of several months. After they were delivered, we actually exchanged some of cushions for a different fill because we changed our minds in which they accommodated us with no hassle whatsoever. In addition, when I flagged an issue with one of the covers, their manager informed us they will send us a replacement one while without sending the old one back. With the high end quality of the product and the great customer service, I would highly recommend anyone ordering from...

I bought a sofa from Raymour and Flanigan a few years ago. Now I feel like an idiot. The sofas and designs in Lovesac are so appealing and so well built. And the young woman and gentleman who assisted us were nothing like salespeople: no pressure. No rush. They answered all of our questions and calmly demonstrated how the furniture is built and how to reconfigure the designs. And how the company guarantees their product. A terrific store with terrific, helpful, patient employees. I dream about buying my next couch at Lovesac as I sink lower and lower into my Raymour and...

I had been eyeing the Lovesac Sactional with the integrated speaker system for some time and had been waiting for a good sale. When they had a 30% off promotion a few weeks ago, I convinced my husband that we should finally purchase it! We had a great experience in the store with both our associate, Michael, and store manager, Ashley. Both of then have been fantastic to work with, quickly responsive to any questions we've had and have made this experience so smooth! We are thrilled with our new couch and will definitely be repeat customers should we need/want to expand in...