&pizza — Restaurant in Gaithersburg

Shout out to the team and manager at this location. I have been in hospitality and food service for 25 years. I am fortunate enough to work at one of the most expensive restaurants in Washington DC. I am recognizing the manager because I was actually shocked at how well she handled the situation. During Covid, and especially since Covid restrictions have eased up, service at almost every restaurant and food service counter has been tremendously lacking, or awful- even at very high end places. It’s been so consistently poor everywhere that their service tonight was a nice surprise, enough for me to get on here and write a review.

Tonight, Friday night, they accidentally mixed my pizzas up with a to-go order. The associates were obviously busy and perhaps training a new employee. The manager stepped in, very quickly, clearly and precisely identified the problem without unnecessary finger pointing or questioning, and immediately took perfect steps to fix and make up for the issue. Her assertiveness and respect was very professional- of a dying breed these days- and her crew was polite about it. I know it’s a simple thing, but it was unexpected and refreshing!

Yes it took 20-30m for me to get out of there, but I left happy and I’ll be back. The pizza was great. Good job, y’all, thanks for reminding me that proper service and hospitality...

The nicest workers ever! I came in to eat and do a video review of the place as a new hobby of mine and all the workers here were super chill about it. I just wanted to take this time to really compliment this business on their hiring of great staff. Check out my video for a more visual experience and review of the place here: youtu.be/aQr5dRMJHy0

As for the quality of the food, it's really good! I am allergic to dairy, so all my life, I've never had pizza with cheese on it. Until I found out about this place, which serves dairy free cheese! Also, this restaurant is about a 3-minute walk from my house.

This place allows you to create your own pizza with an unlimited amount of toppings. I usually get regular dough, spicy marinara sauce, Daiya cheese, marinated mushrooms, spinach, pepperoni, chicken, and bacon. YUM. The setting of this place is very relaxed and something about the brand just makes the whole environment and food feel so fresh.

Recently, however, they have been decreasing the size of the dough, ultimately, limiting the number of servings for the toppings. This is so unfortunate because before, they use to give so much! But now, they're being frugal with their ingredients. I use to get full off 1 pizza. Now I need 2.

But other than the serving size, running at a little less than $10 per pizza is a...

Love this &pizza location. The store is always clean, and the staff is always so friendly. The food is tasty, too! A few weeks ago, I placed a pick-up order online, and when I got there, they were behind on orders. I stood there for probably 30-45 minutes with other people. Some people were rude about the situation and others were gracious. The staff never got upset with angry customers and stayed calm and friendly. I waited patiently for my order, and was given two coupons for future use. I tried to use one of the coupons earlier this week online, but I had issues with the checkout process. So I went to the store to make the purchase. The coupon was showing that I had already used it, even though the order hadn’t actually gone through online. The woman at the register was so a kind and understanding. She gave me the pizza for free to honor the coupon (which was for a free pizza). I highly recommend this restaurant. If you want delicious pizza made in a clean place by great people, this is the...