Verizon — Local services in Gallup

If I could put minus five stars I would definitely put it here. I went into the store after seeing the Verizon name thinking I was going to get the same great service I get from home in Idaho. I purchased a charging wire for my phone initially with great service. But I purchased similar wire down a few doors, at a much cheaper price. Less than ten minutes after my initial purchase. I returned for a refund. At which point they told me they would give me only $25 in return, and would have to wait for the remaining balance of what I think was $18 in the form of a check from the corporate office. If I paid in cash and In full I think I should have received that...

My experience today was very good, I give it 5 stars. Luis help me from the time I called to the time I purchased what I needed. He helped me upgrade to my dream phone, along with all of the accessories that came with my phone. Every detailed he gave me about my account, the savings I can get & he even helped me upgrade my whole service plan. My day just got 1000% more better than it was. Thank you Luis for helping me & helping me switch over to a brand new phone! I'm coming back to upgrade my...

After is ripped off from this company for about a year and half. We are highly to say, and we are glad to be out and away from Verizon carrier, and the Verizon stores in Gallup, NM and the company. After going around, and round on military discount, and trying to ask for assistances from representatives. This sales person charms his way to selling I-phones, and he disappears. When a problem, or a issues comes up. But yeah we are very happy with our new carrier,...