If you want dull, lifeless, unprofessional stickers, go to Ice Signs & Graphics in Garner. Thamara Fernandez will happily take your money, show you a great-looking digital proof, and then hand you something that looks nothing like what you approvedâflat, dull, and completely opaque. When you call them out on their bait-and-switch, theyâll hit you with a âno refundâ excuse instead of taking accountability. I leave you guys an example of a laptop skin I bought from someone else and itâs also matte vinyl and that quality is 10 times better. They admitted they had to redo my stickers once already, which means they knew they were messing up, but instead of fixing it, they doubled down and refused to make it right. Save yourself the headache and go somewhere that actually values their customers.
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Itâs funny how youâre suddenly claiming my logo was âbad resolutionâ when not once did you mention that before taking my money. I have printed this exact same logo at other professional print shops with outstanding quality, and itâs in a high-resolution PNG formatâwhich I will be uploading as proof.
I came to pick up my stickers only once because YOU told me they were ready. When I saw them, I told Thamara they looked NOTHING like the vibrant digital proof you sent me. Thatâs when she suddenly admitted that you had the wrong formatâso which is it? Bad resolution or the wrong format?
Youâre also lying about me ânot understandingâ the matte finish. Matte doesnât mean dull and lifelessâplenty of print shops produce rich, high-quality matte stickers. The issue isnât matte; itâs that you baited me with a bright, well-designed proof and then delivered something completely different.
And about me âyellingââI stood my ground when I was getting scammed. You refused a refund, refused to fix the issue properly, and instead, youâre making up excuses. But donât worryâIâll be posting all the evidence, screenshots, and high-resolution logo files so people can see for themselves what kind of business you run. Thanks for...
   Read moreWORST DECISION EVER TAKING OUR FOOD TRUCK TO THEM!!!! We went based off a personal reference and we had a full wrap done on our food truck and trailer. Food truck was good and done in a timely matter. Only issues on truck were some bubbles that needed to be addressed but the installer complained about areas not being clean when that is part of their prep work. Then we took them our trailer and they told us to bring it at the beginning of the week and didnât start the wrap on it until the end of the week. We were told it was going to be done by the first of the week so we arrive Monday thinking the trailer was done to see it was not finished so wasted time out of our work day and did not even have the decency to call us instead we drove all the way there with intentions to pick it up. Put the blame on their office people that they were suppose to let us know it was going to be the following morning we show up again the next morning to an incomplete trailer again and again wasted our work day and told us to come back in the afternoon. Mind you we were working on the other side of town. Finally 3rd time to pick it up was done but when we got to trailer all the rivets had bubbles were not installed correctly and a lot of faulty vinyl placed on top of caulk that should of been removed and then recaulked once vinyl was placed. Also images were grainy. We tried contacting them several times during project to communicate about project but hardly ever got a response. Only here at the end has she responded when we are trying to resolve this issue but has since deleted our files that she would not release so we could get our trailer fixed. Please save your time and money and go somewhere else!!! Itâs so unprofessional and lack of experience on larger projects her husband will complain about the whole project. Never would recommend them to...
   Read moreI print the stickers in this place . Before printing it I asked 100 time make sure the quality is good please double check it before printing it . Told me great no worry. I send you the samples you approve then only we will print. I have approval was great put after printing the pictures was blurred .
This is how they give attention to the work . I called and ask them I pay the money was right money (NOT A FAKE MONEY) but the product I got was not right . They answered was you gave the picture we printed just like this . It was very worst experience I have had . I suppose to print lot but I have to see the work first so I did told them I will not going to print all first I need to see how is one âđž print looks . It was worst service . They may do great job but in my experience they are not have proper attention to it . So I have all the conversations was saved in my message to show them , if they do understand what they have done mistake and accept it and taking care the costmer then they doing good if they ignore me then they are not going to be successful in feature with this kind of service. Really really bad customer experience. Any one printing it in this place do check before printing it 100% what you want to do exactly, you may be getting it like what i have got .
This is not about installation issues . This is the printing issues I am not blaming you for that try to understand what is your mistake and answer issues is yours not I...
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