Dunham's Sports — Local services in Gaylord

We just stopped in to purchase a $600 handgun, waited patiently for someone to help us. Before even DISCUSSING what we were there for, the lady did not hesitate to remind us the store closes in a half hour. Once he mentioned he was going to make a purchase, she kept stalling and told us just to wait tomorrow for the sale, and once again reminded us that the store was closing. Hm, it just seems too obvious that you just didn’t want to make your store a sale tonight. I tried asking questions about the sale and how it would impact the price of the gun he came in for, and I was RUDELY cut off by her. She told me that I needed to stop asking questions because it seemed like I was going to buy the gun for him.

NEEDLESS TO SAY, because she was SO RUDE we will NOT be returning to Dunham’s for any of our...

I was at your Grayling,Mi store and bought 2 rifle scoops and 2 cases for my 2 ARs which I ordered online and was told by the sales clerk that if I brought the rifles in the next day when I received them they would mount the new scoops. When I return the next day the manager on duty told me they would not mount them cause the rifles were not bought through your store. So due to that I returned the over $500.0 worth of merchandise. Went elsewhere and got it done along with purchasing even more equipment. I will never shop at a Dunhams store again your loss someone else's gain. Poor communication between employees and poor...

Very poor experience. Picked up an outer wear jacket for my daughter, but when she got home later and tried it on it was the wrong size so we returned to the store. Although they no longer had the correct size we were told that two other stores were called and they would have it shipped so we could exchange the jacket. After about nine days we went back to inquire on the status and found out that apparently not only did the other stores not have the correct size, but they were not even originally contacted as we had been...