Store was seemingly clean and organized for the amount of stuff they carry. Didn’t have any interaction with staff so take that as good or bad.. wasn’t greeted or welcomed, but also wasn’t “bothered”.. was able to find some good Easter buys. My biggest reason for a lower rating is when at the check out, I was asked for a credit card , which I get is common and normally part of a retail employees job; however, the way it was offered to me was misleading. The cashier said , it’s just a couple of quick questions and you can save % off today.. just think it’s misleading. I would hate to think that either the staff is untrained in what commitment they are offering just to save some money off or that they are not fully informing the public about what they are going...
Read moreFirst time at Homegoods and I had to write a review to give kudos to an associate. My wife and I were chatting in an aisle and "Linda" overheard my wife asking me if we should get a cart. Linda took it upon herself to give excellent customer service by saying, "Did I hear someone say they needed a shopping cart?" With cart in hand she brought us one and it wasn't her obligation. Thats what I call GREAT customer service, which is lacking nowadays. I am a manager at a car dealership and id hire Linda in a heartbeat. Keep up the great work Linda! You get the meaning of excellent...
Read moreI went to homegoods to buy some slippers and I gave the cashier a twenty she try to rip me off gave me 3.50 change I was in the car with my caseworker we looked at the receipt something was off went back inside told the manager then he said check the cameras in mornin and we were in the car lady came back and gave me my ten dollars back I knew I came in there with a 20 lady try to scam and she works there I was in shock that’s all. The money I had on me till payday I knew she was trying to con me out a 10 $bill now be afraid go back in there get scammed again.you think she...
Read more