Games Workshop — Local services in Geneva Township

I've been going here on a fairly regular basis since it opened in 2004 and let me tell you, it has seen a steep decline in the last 5 years. Ben, the initial manager was great. Not only did he have unmatched expertise in the products he was selling, but he also exuded the most heartfelt, warm atmosphere, with positive energy and an enthusiastic willingness to connect with his customers. After he left about 5 years ago, Jason came on and he was a really chill dude. Super knowledgeable and helpful, although he didn't have quite the same energy. My biggest problem with him was when I would swing by on my way home from work on a bit of a time crunch knowing full well that I would be avoiding his lunch break, I would show up to find he had gone to lunch 15-20 minutes early, so I'd leave empty handed. On one occasion, I watched him approach and lock the door as I was parking my car, noting that it was 20 minutes until the lunch break closure posted on the sign out front. I went up and tried the door, and I could see him inside but once again left with nothing. The new manager Harrison constantly tries to upsell me and NEVER has paints I need or other things that should be in stock. He says he doesn't have space for every color of paint despite there being two slots allocated to several paints with like a single pot in each one. 🙄 He will say they're web order only and then I'll go down to Grognards and immediately find it in stock for cheaper. That has happened at least 4 times. Will not be going back. He also didn't have dice for a certain army from the release until weeks after, so I went to the parking lot and hopped on ebay to buy them brand new for $6 cheaper. I honestly don't know how this store is still open. Minimal gaming space, pushy manager with limited stock who doesn't even know how to play two of the bigger games, everything listed for MSRP when you can just get the stuff for the same price on their website or cheaper at other...

I recently got into tabletop gaming. I picked up Mansions of Madness and all the expansions and painted the miniatures with my airbrush acrylics and oil brushes - not expecting to enjoy the process enough to merit buying paints and brushes designed for miniatures. I was wrong. I recently found myself wanting to paint more miniatures. When you think of miniature painting and games, you probably think of Warhammer.

I went on the website and delved into the armies, rules, etc and decided it was definitely something I wanted to get into. I figured I'd swing by to see what the store was like, check out the amount of stock and just get an overall feel.

With any new hobby, you never know what the local community is going to be like, or how welcoming they'll be to newcomers. When I walked in the door Jason greeted me. There were a fair number of people in there shopping and conversing. Once Jason was done helping some other customers he came over, showed me around and got a feel what I was looking for. He was super friendly and made a lot of helpful suggestions. I was happy to see that many of the models I was interested in were in stock. There was no shortage of stock available.

Overall, it was a great atmosphere and I'm excited to have such a welcoming and well stocked store to begin a new hobby. If you're looking to venture into the world of Warhammer, you're lucky to have a great...

Checked the hours online and saw that the store opens at 11am on Wednesdays. I left an hour early for work so that I can stop here for an hour on the way (this is about 30 minutes from my house). Got here at 12 and it was locked with no one inside. Door said hours are 11:00 - 3:00 and then 3:30 - 7:00. No other notice on the door. No one there. Waited 30 minutes cause I had nothing better to do and no one ever came. I understand if it isn't a normal occurance like a holiday that it wouldn't be updated online, but there wasn't even a notice...