Best merch, prices with cool rewards program. No tax tues and buy one get one half off on vape liquid thurs, maybe if i'm not mistaken it's pretty close. Something like that anyway. I get $5 off txt msgs fairly often. They know whats up and how to do things right. I'm impressed. They know which vape juice is the best and carry it. Redwood Empire is in my top 3. Last i heard there were thousands of companies. Tried most and they picked redwood which could easily be the best. They know quality and have no room for junk products. Vaping for 10+ years I've bought the junk mods/tanks and bunk e-juice. You don't want to waste ur cash on that and learn the hard way. They won't let you by not stocking the junk. My only critique would be the same expertise with the many tank makers. But somehow smok got popular so i get it. Just keep a few uwell, horizontech, freemax, etc. coils for the latest models for us vaping vets. Redwood Empire! Couldn't have picked a better juice! Great call,...
Read moreI'm from out of town and purchase disposable hookah pens all the time when I came into the store on a Thursday night literally about 5 mins before they were to close service was great staff was well knowledgeable about their products. However once I got into my car and opened my hookah pen all of the liquid that's suppose to be in the pen was leaking all in the bag so I came back the next day hoping to get a new one since this one was clearly defective but that wasn't the case because they have a No exchange or Return policy and like I said when I left the store Thursday night they were literally locking the doors and gate behind me! So to me this wasn't good customer service at all. I was basically told all I could do was purchase another which I didn't because if the same thing happened I would be back at...
Read moreI love this place but the new guy was no help! There were no other customers besides the three of us. We went in for a torch and butane, the new guy tried filling the torch with butane but was letting all the gas out and then turned to me and asked “ugh is it suppose to do that?”. After we purchased our items and started walking to the door we realized we needed to purchase a pick, so we asked the new guy if we could see a pick and check out. This guy tried to recharge us for the items we just purchased not even 5 mins ago! How does someone forget the last person they helped?! Mind you we weren't out of the door yet & it wasn’t even 5 mins since our last encounter. Again we love this place and will keep going, but we just did not like the encounter we had...
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