Trade It — Local services in Goldsboro

Today I was beyond displeased at this establishment. I went in there trying to sell my Asus Rog Zephrus M16 (Gaming Laptop) for $850 which this is a laptop valued at $2,150.00 New and $1,300.00 Used. There was more than enough proof as the sales representative pulled up my exact laptop on his phone and saw how expensive my laptop is. At first he claimed my laptop was $1500.000 and I told him he was wrong and he then showed me on the BestBuy website. I clicked on his phone and showed him it was only that price because that laptop is on sale for a couple of days. He went to the back and asked someone which I'm guessing is the owner or one of the managers how much I could get cash for my laptop and he came back and said that I would get $405.00 dollars. Not to mention he banged my laptop on the desktop they have at the front damaging it. Once hearing that I collected my laptop and went about my day. Thankfully I'm not desperate to sell. This is so confusing to me as I was in this store a few months ago and witnessed someone sell a PS4 and receive $220.00 for it. You mean to tell me that someone can come in this store and sell 2 PS4's and receive a bigger payout than me and I'm trying to trade in a laptop valued at $2,000... HOW DOES THAT MAKE ANY SENSE???? Moral of this review is, if you have any electronics worth any real value... you'd be better off selling it on Facebook Marketplace or a more reputable store. They do not have the capability of paying for items that are expensive. They can only afford to pay for petty items such as the "Nintendo Switch, Playstation (All generations), XBox (All Generations) and other random items are a value under $500.

Anyone who buys from this money hungry store is foolish and will lose a tremendous amount of money buying or selling from this store. This is already known but this store will not last long and will for sure go out of business. I feel bad for some the workers. Hopefully they have another job...

I walked into the Trade It location in Goldsboro looking to sell a brand new set of Gas Logs. I had called first to make sure this was an item they would buy and was told as long as they were new they would buy them. Little did I know they wanted me to give them away! There were 3 people ahead of me so I stood off to the side and observed the customer service and read the policies they have posted on the wall. There was NEVER two workers behind the counter at the same time. The customer service was HORRIBLE! The knowledge that the worker had was well below par and down right insulting to say the least. The policies Trade It has posted were broken several times by the unknowledgable worker while working with two gentleman that were ahead if me. The guy in front of me had a large item and the worker acted like he was annoyed the whole time he was helping him. He even went outside and came back in talking junk about the customer im front of me saying there was not enough money in the store to buy the item and he acted like the customers were a burden for him to deal with! The lack of customer service along with the lack of knowledge about items the workers have at this establishment will deter me from ever shopping or stepping foot into this Trade it again! I will also make sure I tell everyone I know not to grace this establishment. I took a brand new set of gas logs in there that were bought for 400 dollars. I knew the product much more than the worker did as he had to google information to see what the logs were worth at Home Depot. When he told me he would give me 15 dollars for a set of brand new gas logs I knew this place was a ripoff and I would not be back! I will also make sure everyone I know hears the story of my expereince at this establishment. Dont waste your time going to Trade It in Goldsboro! Horrible all the...

Tl;dr If you are a gamestop pro member go to gamestop. I went into the store and told them I was a GameStop pro member seeing if they could beat GameStop's price. I told them last time I came in the person I dealt with beat the pro price who they said was the store manager by my description. While talking they kept saying yes they could be GameStop's price that's what they were there for if nothing else they could beat GameStop's price and even suggested GameStop wasn't currently accepting trade-ins due to the pandemic in an effort to get me to go ahead and accept their offer. at the end they gave me a lower number than I thought and I asked if they were using the pro price. they said no that they don't beat the pro price they only beat the regular price because not everyone is a pro member. I was upset because I had told them the whole time I was a pro member trying to beat the pro price at GameStop and even their store manager had beat the pro price and that if they can't beat the pro price then they are not beating GameStop's price for me and I am better off to go to GameStop. they replied back with their original offer beating the regular price and said they would be open until 6:00 if I wanted to accept the offer. it felt like he thought if he kept his hard line i would break and give in and take his low offer. I feel like they lied to me, wasted my time, and acted like i would give in and accept their low offer. They knew i was a pro member and expected them to beat their pro price with what i told them and them assuring me they could beat gamestops price. If the store manager is the only person there who has the business sense, im going to gamestop...