I visited the Walgreens drive-through to pick up a prescription for someone else and was assisted by Nathaniel, the pharmacist on duty. To be honest, I’ve had some challenging experiences at this location in the past and wasn’t looking forward to the visit. However, today completely changed my perspective.
Nathaniel was exceptional. He greeted me—which, unfortunately, has not always been the case at this location—and was genuinely kind and attentive. When he saw that the prescription was priced quite high, he immediately said, “Hang on, let me see if I can find you a lower price.” He took a few minutes to do some research and, although the price couldn’t be reduced further, he confirmed that it was indeed the best available.
What stood out most was his willingness to try and his genuine concern for the customer. That level of service is rare, especially compared to my past experiences at this drive-through. Nathaniel was not only professional but sincerely thoughtful, and I truly appreciated that.
I hope Walgreens values him as much as I do. He made a lasting...
Read moreJust moved to this area and have used walgreens pharmacy in many different states and locations but so far everyone I have encountered at this location has been so kind and helpful. Jennifer goes above and beyond to be so helpful and had the Pharmacist Nathaniel help me and he was too so kind and helpful. If I didn’t mention anyone else’s name that also needs a shoutout it’s because I didn’t get their name. But this location as a whole A1 in my book so far. Thank you again because I know y’all are so very busy but you still take the time to be so courteous and don’t make me feel like Im bothering you if I need to call and talk to someone on the phone. That’s a great...
Read moreI have never dealt with such rude staff at any pharmacy. My med needed prior auto and a coupon and they acted so bothered to go through the steps. Rushed me in store then sent me home to wait (which is totally fine) BUT They then rushed me on phone when I got Automated call to call pharmacy regarding my med. Only had one of what I needed anyway. I called and transferred my meds to another pharmacy and they were helpful, very friendly and got me what I needed in no...
Read more