So the employee helping me with my phone was Noah. My phone was in awful condition, like destroyed. Front glass was broken and chunks were missing, as well as the glass on the back of my iPhone 8+, it also had the ghost touch going on. So my phone was locking itself out, not letting either one of us type in the code or even get into my iCloud because of the two-factor authentication. I had my new phone ready to have my data transferred from my old broken phone but we couldn’t do that because of how badly my phone was. But Noah found a way and persevered through the problem and got me exactly what I needed. I really appreciated that he took the time to figure out how to get my data transferred to my new phone because it was a huge hassle. I would recommend this shop to everyone no matter the phone or service and what not. 5 stars from...
Read moreCalled to ask about a repair on my Galaxy S23+ and the lady was VERY knowledgeable without effort. Took my phone in to have them do the repair that we discussed over the phone and turns out she was 100% right on the exact problem. The guy that handled the front area was professional but also made for a relaxed, comfortable environment. When I went back in to pick up my phone after it was fixed, he showed me the part they replaced as well as what specific tiny part was causing my issue with my phone. Didn't try to price gauge and sell me more "repairs" that weren't necessary, either, and the price for my repair was fair. 10/10 recommend. Won't go anywhere else if I need any other repairs on any...
Read moreHusband said the tech looked like he rolled out of bed (doesn't inspire confidence). Googled problem same as we did, offered nothing more than back it up and bring it back. Didn't know how to do a simple forced restart, even after looking on Google. Will revise if we have a better future experience.
New review: May 2025- stopped in to ask pricing for repair a loose but still functional charging port. Tech offered to give the port a good cleaning (apparently I didn't clean it well enough myself) and now the port works great. No charge. Replacement pricing is high but this good service makes me consider using it again in the...
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