Michaels — Local services in Goshen

Michael's is a smaller craft store, but it has many unique craft items for sale.

They always have a huge holiday/seasonal section at the front of the store. Today, they had a big assortment of Christmas decorations, and they were all marked 70% off. I used my Michael's app to scan each item, and a few things were even cheaper than 70% off.

Easter items were just beginning to be stocked in the front area, and I already spotted some cute things.

The store was clean and organized as always. Customer service is helpful if you have any questions.

Don't forget to download the Michael's app on your phone. Always check the weekly ad, the coupons, and the rewards before checking out to save yourself some money. Show the cashier any that apply to your purchase, along with your rewards card that is at the top of both the coupon and...

I made an online purchase, it arrived within the last couple of days. I have not opened the item, I have the packing labels and the email confirmation and yet I was made to wait 30 minutes by the store manager, DeVon, only to be told it is against Michael's online policy to allow an in store refund for an online purchase. (Which customer service and the Michaels website both proved to be false) The manager would not come out and speak to me and was just going to remain in the office until I left, without my refund. Is this the kind of management that Michaels stores want...

Not the best Michael's ever, probably not the worst.

They don't have any fabric here, so don't bother.

The sales staff often have no ability to help you with any question you might have about their products. They may resort to asking a customer who is just trying to go about his day and not do their job for them and seems REALLY annoyed that they're asking.

The selection in any department is kind of limited and of course the prices are always artificially high, but it's also just about the only place you can get most of this stuff in Goshen, so try not to...