C & J Butcher Shop — Local services in Granbury

Been a Granbury native for 30 years and gone to this place since high school. Used to LOVE it and only get my bbq sandwiches and meat from here. Over the past 5 years there has been a significant decline in friendliness and customer service, and a constant raise in prices. Inflation is to be expected, but a decline of customer service is not. I keep trying to give this place chance after chance by still supporting and buying their milk products and their dog bones (even being burned by them for the last time by a young worker telling me “that’s just how the brisket is” when I paid $18 and ask for the leanest they had and got 70%fat marbled in) but they continue to carry an unwelcoming, nonchalant, and ungrateful energy toward their customers. Yall need to smile more for how much you’re asking people to pay for your things.

Today was the last chance I’m giving them. They seem to have no issue feeling entitled that people will continue to shop with them with such a lack of friendliness and a continuous raise of prices on everything. I’m a reasonable, understanding and logical person and it takes a lot to...

EXCELLENT customer service! My first experience was great. I left a local butcher there on 377 because the quality of their meat was terrible so decided to try look for another butcher and found C & J and after talking to him about my experience with the other place, it really really made my first time worth coming back for. I explained to him how the last time I ordered from the other butcher shop, I ordered 2 extra 8 ounce fillets, and when I went to pick them up, the lady that worked there literally admitted that she only gave me 5 ounce filets AFTER I paid and learned the price went up, I just wanted what I paid for, so after talking to Chris the owner of C & J about that experience, he literally GAVE me a “sample” Package of smaller fillets to try and they were the bomb dot com! The quality is soooo good, unlike the other place. SO HAPPY I FOUND THIS LITTLE GEM! I...

We try to get steaks here whenever we can. Just had two 7 0z tenderloin filets and they melted in our mouth!s! I never leave reviews but this place deserves this 10 times over!!!! They are the best people serving the best meats!!! Always great service and I feel like we are eating a 5 star meal at home whenever we buy anything here. Their own spice blend is also amazing. I have never been disappointed in anything from this place!!!!! So thankful to have this...