I know there are other chocolate shops in Grand Haven, but I honestly believe Patricia's is the best of them all. The chocolate is heavenly, the service outstanding and the storefront is charming!
There are sooo many flavor options behind the glass and you can taste any of them. In fact, they encourage it.
During the winter they serve the most luxurious hot chocolate, that can be served with a swizzle stick - an ice cream stick with chocolate at the end to swirl in your hot chocolate. They also make home made marshmallow, french macarons with ganache, and a ton of other great chocolate treats and caramels.
The owners and employees are sooo amazing. Patricia and her husband... Paul? are the most darling pair. They LOVE their customers and believe in customer service! Excellent example of that - I was planning a weekend get away to visit my aunt and wanted to bring chocolates from Patricia's. Though they were closed, Paul picked up the phone and told me to come right in. He would open the door for me and make sure I got what I needed! Apparently, there was someone else with a chocolate emergency, because Paul opened the door for the gentleman too!
This is the type of place I am happy to support and continue to be a...
Read moreStopped in yesterday just to see what it was and I’m so glad I did. I was expecting a candy store but was delighted to find a high quality, 5 star chocolate experience led by Miss Patricia herself! She indulged my entire family in samples of her delicious chocolate. The imagery and display of the chocolate is exquisite. There were so many flavors to choose from and Patricia talked us through each flavor, telling us where all the ingredients were sourced from. She talked to my 6 year old son for about 10 minutes indulging him about all of his questions. We left with a four count of the chocolate in a hand wrapped box with the colored ribbon of my choice. We have not tried all 4 pieces yet but I can definitely say I will be back, many, many times and I will take anyone and everyone there that I can!
Thank you for a wonderful experience. We will...
Read moreI can’t say enough to adequately cover how amazing Patricia is or her amazing customer service. She made our evening. Patricia gave our families an amazing experience that we will never forget. Patricia, thank you so much for all your kindness tonight. You have customers for life. You gave my little girl and the rest of our family a walk through your world and it was fantastic. You amazed each and every one of us with your kindness and patience. I cannot thank you enough!!!! That was just my review on your customer service and big heart. Your chocolate is divine, so smooth and delicious. You are a master among chocolatiers. We have tried your chocolates and marshmallows so far and we LOVE them! Thank you so much for sharing your talent and time with us. We...
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