TL;DR too busy for scheduled, paying customers. Everything takes much longer than planned
Went in asking for a remote start, replacement door speakers and a self powered sub to be installed. This is on a 2000 Land Cruiser. Had to wait 8 weeks for the install.
Was told it would take 1-2 days. It actually took 5 full days. They were telling me about problems w the remote start. They had to use equipment that didn't come w my remote start, wiring diagram issues etc. Roughly $950 for the install for everything...
I bought the wrong amp for what I needed (my fault). I was told at the time that they would be able to fit me in quick after I received the correct amp. Once I got it, had another 3 week wait. I was on the schedule. When they got the car in, was told they didn't have time to do the install correctly, and there wouldn't be time to run a power cable to the battery as needed
The business isn't terrible and DJ seems like a nice guy. There's a lot of excuses and problems. They're too busy to take care of scheduled customers who are willing to spend as much as it takes to get their car right....I'm done w these guys for sure. I don't even know where to go. Going to have to take the car somewhere else to get it right...
Response to owner: You swapped a part of my remote start for another you had and kept mine. So I'm not sure I got anything for free. I'd also like to add that I never asked for anything for free. As far as scheduling, I would have rather waited until the job could be done right. I wasn't even given the option to reschedule on the phone. So the point is, you may feel like you've gone above and beyond, but I'm left with a car that...
Read moreDJ installed a new head unit and remote start in my 2016 Subaru Crosstrek. His work was excellent! A few months after getting the head unit, I started having problems with Apple Car Play. He looked at it and determined it was actually the USB that came with the car that was the problem. He created a work-around so that I could bypass it and still use the head unit. He didn't charge me for it even though it wasn't an issue with his work or equipment. I highly recommend DJ and Konnected. He knows his stuff and is honest and...
Read moreBest shop in town, DJ will go out of his way to make sure you are taken care of, great quality and customer service, Bass on brother. This shop blows my mind every time I need anything, so much so, I had to expand on the comment section, not only does DJ and his employees do the best car audio installs, but it's a one stop shop, remote starts, and mechanic work on your car, too oil changes, no need to go anywhere else, you will be pleased with the results, im pumped to have a shop like this in town, ten star rating all...
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