Triple Play Records — Local services in Grand Junction

The owner is rude and shows disdain for customers. He cannot seem to leave well alone and decides to direct message people uninvited. I could post the conversation where he insulted me many times personally, but Ill just leave it by saying he has rubbed MANY in our local Disc Golf community wrong. Thankfully, there are other friendly Disc Golf options to buy from in the area.

EDIT: I'm making this edit because the owner wants to mischaracterize that the issue is that they ended their program and i didnt 'let them explain it to me further' instead of him understanding that his rude responses, direct messages, and direct insults in his responses, and lack of professionalism were the issue.

Here's what happened: they announced on facebook their upcoming end of a disc return program. I commented (in a non-confrontational or critical tone) that I lamented that they were ending the program (just sharing my opinion in an innocuous way right?) and I spent money purchasing discs in their store every time i picked up a disc. He then direct messaged me in a patronizing tone. I did not respond. I then had a disc get returned right before the end of their program and went in, picked it up, paid the return fee to them, didnt talk to anyone or buy anything, and left. Owner then texts me (as I had blocked him on facebook after his first unprofessional direct message. And as he had my phone number from the return program), and his text says he doesnt want to ever see me in his store again. I say thats fine as i dont want to support a business run by a guy like him. He then responds insulting me and talking about the same he talks about and leans on here with their 35 years of experience. I did not respond.

I edit this mainly to refute that it was a misunderstanding and i needed further explanation, but that it is this owner's need to attack anyone who has an opinion then to insult, and lastly to claim that his 35 years of experience is an excuse for or makes up for his lack of professionalism. 100 years of experience doesnt make up for that. Doesnt matter that it was 7 months ago either. He's been around long enough and made enough money that he doesnt care anymore, if he ever did. So, dont buy your discs down there. There are...

The review below that the owner says is fictional may have some truth to it after my experience. The son of the owner of this store assaulted me. I have 10 witnesses right now that saw the whole thing and I never touched the guy. They are reporting any reviews I leave. However my reviews are not inappropriate or fake. Both the son and father have a real anger problem. It is unacceptable to follow someone outside and assault someone for speaking words and not even with a tone, attitude, or raised voice. Additionally, if the person has not cursed at you, called you names, put you down, or threatened you and you assault them you have serious issues. You wonder if my review is real or fake? I bet if someone makes them angry in the slightest they will find out (however I am not encouraging this). The son thinks he is real tough, but he is clearly not. He told me the cops were coming with a egotistical smile before hitting me with a sign. They wanted to call the cops but knew I did nothing wrong. When the son hit me with the sign, the father's attitude changed a little to knowing he was wrong but saying I was exaggerating. I am surprised life has not tought these...

Live in Lake City and hardly ever get out to Grand Junction, but we I do you can find me here. Awesome selection, great, friendly staff, smells good 😂 Anyway, went in there on Sunday, January 12, 2020 and picked up a copy of Bob Dylan's At Budokan, used. Pulled one record out to check condition. Looked great (as always). Purchased it and went on my merry way. Fast forward to Thursday, January 16, 2020. Went to play said LP and, much to my sadness, discovered on one record of a two record set. Quietly put it back on the shelf without even listening to it :( I wasn't even going to contact Triple Play as I live so far away, but did anyway, hopefully as a precaution so someone else wouldnt have the same bad luck. Much to my surprise, whomever I spoke with apologized immensely and offered to ship out another one the very next day. Thank you Triple Play Records. You will continue to get my business and word of mouth for years to...