Goodwill Store — Local services in Great Falls

If I could give this store zero stars, I most definitely would. All staff, including the manager were extremely unprofessional. The manager a larger woman with long brown hair yelled profanities at a man to leave while I was checking out. I have no doubt that he was not a good person to be in the store; however, it was dealt with highly unprofessionally. They talked about customers in in a rude manner while the customers were right next to them. Including things such as "Oh my God, some people's children" and "When will they leave?". When I asked to try on clothes, I was told that the dressing rooms were being closed for the night. This was 1 hour prior to the store closing. The associate was very rude about it and did not give any explanation as to why except, "because they have to". I do not shop often and was very kind to the associate. Lastly, things were far over priced and most are quite damaged. They were more than welcome to sell you completely run down shoes, broken belts, and broken clothing from anywhere ranging 8 to 20 dollars. It was not worth my...

Shopped at Goodwill again and the prices are outrageous for items donated. Bought a straightener for my hair that was marked works while the light came on for it, it never heated up at all. I didn't even bother taking it back. It cost me $3.99 for one I couldn't use when I went to Walmart and purchased one I could for $11 brand new. There's not really any savings going to goodwill anymore.

Bought a pair of shoes they turned out to be to small and even though I could tell them anything they asked about the lady that rang up my items they wouldn't even let me exchange these shoes. I'm trying to understand why I can pay for a donated item but because wgmhen I refused a receipt I can't even exchange it for another item that was donated. If I had the money to throw awayvi would have purchased a new pair. So much for being...

I will never step foot back in this store again they are nothing but rude. And they have bed bugs. And bugs. And this store is not clean at all it was gross. I hope nobody goes back in this store. and then when I was checking out, that woman was so rude because I expressed my feelings to her and she told me never to come back into the store so I will take her advice and never come back and let half of Falls know to never come back into this store until you learn how to have customer service I have never in my life been treated that way in this town and I’ve been here a long time and now you just make it to where I wanna go to the Salvation Army and never this place again and And I don’t want to hear how sorry you are because you’re not sorry at all because if you were, you wouldn’t have people like that working...