Almost 10 years ago my then boyfriend proposed to me. He knew that I would want to pick my own ring, so we went together to find the perfect one. We went to a few different places, including Jared's (where we had the worst experience, talk about pressure!). Nearly a week after our initial trip out to look for rings, and me getting more and more discouraged that we would never find the right ring, I drove past Weiss and decided to stop and take a look. I fell in love with a ring in their bridal case. My then fiance wasn't with me, so I told the associate that I'd have to come back. He was very kind and simply said 'we'll still be here'. They were not pushy, all the associates were very relaxed, and seemed to completely understand. I went back later that evening with my fiance and he agreed that it was the perfect ring. We bought the bridal set and his ring. Three years later while at work I caught my ring on a piece of equipment and bent one of the prongs. I took my ring back (without the receipt) and they fixed it right then and there. Another two years passed and while out on a job my husband lost his ring in the snow on a mountain. When we went back to replace his ring, they were very understanding and showed us high quality rings in a lower price range that my husband loved because they were still the comfort fit bands. Needless to say, we will never go anywhere else! We love the service, the people, and of course...
Read moreShould have looked at online reviews before I came in. I received a recommendation.
I am currently going through a divorce and bankruptcy and was told by my bankruptcy attorney to have any jewelry looked at. I have a handful of watches that I just wanted batteries put in, a Skaagen and Movado watch that I wanted batteries, cleaned also fully appraised because of their value, a couple expensive pocket watches, and some random jewelry that I received from my grandfather. My grandparents didn’t buy cheap jewelry over the years. So I wanted someone to take a look and give me an idea of value for my lawyers and for insurance. I was talking to a lovely lady who told me the price of their services and asked if I could leave everything and they would take care of it and determine what was worth anything and what is just sentimental and would take care of the watches. Then Scott Rettmer stepped in and proceeded to make me feel like crap for wasting their time. Told me that he wouldn’t buy any of my items and I was just wasting their time. I was floored.
I was willing to spend my money for their services and was happy to be patient, and then Scott stepped in and lost a good customer.
I have a friend who is a jeweler in Wray, CO and, despite them being 2 1/2 hours away, I will gladly take my business there where they care about...
Read moreMy husband and I purchased my wedding band from Weiss Jewelers, and I could not be happier with the it! We had this ring custom made in-store, and we were so impressed! Not only with the top-notch customer service from every single person in the store, but also with the ability to sit at the computer and custom design every detail that I wanted in my ring on their CAD program. I was given honest advice and they listened to what I wanted, and didn't try to push another style on me which is something we faced at other popular jewelry stores. Not only did they go above and beyond for my ring I purchased, the thing that really was over-the-top impressive was that they fixed a horribly tangled and broken special heirloom necklace chain for me at no cost! I went to pick up my necklace, and when I arrived, she simply handed me the repaired necklace, smiled at me and said, "Here you go, have a great day!" I waited for her to tell me the cost of the repair, and she waved me goodbye and and smiled. We highly recommend this store for any of your jewelry needs! My husband's only regret is that he didn't come here first to shop for my...
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