When my grandmother passed away, she left a significant collection of loose stones and diamonds behind, perfect for some beautiful jewelry pieces. My grandfather, still alive, is a retired dentist, so has all the capability, materials, and equal, if not greater, skill than a jeweler in sculpting and casting of gold. So, we made some earring settings, but my grandfather being in his 90s does not have the fine motor skill necessary to set jewels and stones anymore.
My mother and I wanted to support a local business that we've had friendly enough interaction in the past with, so we brought the stones and setting in to WM Moore to see how much it might cost, with the full understanding and acceptance that it may be more expensive than a regular fee, since WM Moore did not make the setting, or even that it might not be possible.
Where a polite response would have more than sufficed, we were told that what we were doing is akin to "bringing in oil to a car dealership and demanding them to change it," and haughtily informed that WM Moore does not set anything they don't make. And a final jab was thrown in, with the suggestion that the setting was not well-made enough. I understand that any business has to make money, and was willing to negotiate a fair and higher price for the work, but there was no opportunity to do so, and the underhanded insults about the workmanship of my grandfather were unnecessary.
So be it. WM Moore may not want this type of business, but Weiss Jewelers (also in town) was happy to take a look at the piece, offered an estimate, and was even complimentary of the casting.
Disappointed the experience...
Read moreWe were drawn in by Spooky the cat, as we found many are! He's a lover through the glass, but not into being petted lol We talked with Carl and Ginny (not sure if that's how she spells it) a whole bunch about cats and other family pets.
Since we were there, we'd been in the market for a wedding band for my husband for years! He hadn't been able to find something that fit and didn't hurt. They helped size him and gave him different styles to try till he found something he loved. Purchase confirmed!
We also talked about a necklace of my husband's that needs to be repaired and setting a pearl I've had for years into something. So that'll be a second trip.
The whole experience was fantastic! We learned about Spooky's picks and pieces that are made by Carl specifically for Spooky! If you're looking for a local jeweler, they're...
Read moreI have used this jeweler on at least three occasions and spent some good money there for a repair on my wedding ring a downsize on a ring I got from my mother and a couple other small things. When I went there to find out if he does appraisals, I was given such a cold shoulder. Not only was I not recognized for the business I have given him, I felt like I was really putting him out for even having to answer my question. I am so sad for I believe in the little mom and pop shops and it looked like he had quite a few beautiful pieces of jewelry on display for purchase and I looked quickly because I felt like I needed to leave to not put them out...
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