I recently lost my engagement ring on a camping trip (I will NEVER get over that). I hadn’t even considered replacing it (I didn't want to), but my cousin was so heartbroken for me, she gave me the engagement ring from her first marriage. It was too small for me to wear and not really my style, so my husband and I decided to sell the gold and have the diamond placed in a new setting.
Although my husband and I live four hours away from Ruby's, we went on the recommendation of my mother-in-law because our local jewler is a rip-off artist. Robert is a dream. Not only did he offer us more money for the gold than our local jeweler did, he didn't try to upsell us on something that was way out of our price range. As a matter of fact, he didn't try to upsell us at all. The ring, engraving and appraisal ended up costing less than we had anticipated.
We picked up the new ring a couple of days ago. Robert did a superb job. It is currently nestled in the box that my first engagement ring came in, not to be placed on my finger until the 20th anniversary of my and my husband's engagement in a couple of weeks. We couldn't possibly be happier with the service we...
Read more"I recently visited ruby's jewelry and had an exceptional experience! The moment I walked in, I was greeted with warm smiles and exceptional customer service. The staff were knowledgeable, friendly, and helped me find the perfect piece of jewelry.
The selection was impressive, with a wide range of styles and designs to suit every taste and budget. I was particularly impressed with the quality of the pieces, which were both beautiful and well-crafted.
What really stood out, however, was the personalized service. The staff took the time to understand my preferences and made recommendations that were spot on. They even offered to customize a piece to fit my style perfectly!
Overall, I highly recommend ruby's jewelry to anyone looking for unique, high-quality jewelry and exceptional customer service. I'll...
Read moreWhatever and whenever you need. When it comes to jewelry Robert is my only guy. He's done custom chain and pendant orders for me. Fortunately for me he knows how to deal with it indecisive customer like myself. He's currently working on my wife's ring (upgrade). I worked with a few Jewelers and honesty no one has his personal touch. Thank you so much for your vision quality. Oh I forgot the best part prices. He worked with my budget. All around great business owner when it comes to his customers...See you this week for ideas...
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