They have, without a doubt, the best customer service I have ever experienced. I am extremely happy with the way my jewelry turned out and couldn’t have asked for a better group of people to work with. If you’re looking for someone who is willing to work with you to make your vision come true, this is absolutely the place you need to go. I asked them for a replication of an earring I lost and they never hesitated to answer any questions I had, provide accurate and detailed estimates, and communicate with me every step of the process. Very reasonable in terms of pricing, but I would have paid twice as much just for the customer service. The earring I came in with had sentimental value to me and I could tell right away that they respected that, working to give me several options and eventually hand-making the end result! I’d rate them 10 stars if I could!
The earring on the left is the replica. Up close, you can see more differences but they look practically identical when wearing them! They did offer to make a mold of the original to achieve even more similarity, but I am happy with the way it turned out without it. Fraternal twins,...
Read moreBest Surprise Ever My husband surprised me with a diamond ring on Valentine’s Day. As cliché as that sounds, when I opened that take-out box marked “chicken fingers” from one of our favorite restaurants, and saw the beautiful package from Crystal Jewelers instead, it took my breath away with amazement and then made me feel like the most loved woman in the world. I get complimented on the brilliance of my diamond all the time, and I am so proud to wear my gift of love. When my husband brought me to the Crystal store in Greensboro so I could say “hello” and thank the owner for helping him pick out my ring, I was surprised again with a pair of diamond earrings for our anniversary! I know we will be coming back again and again to find perfect gifts to commemorate any occasion, as well as making a timeless investment. There were so many beautiful pieces of jewelry on display, from classic to modern styles, that we also picked out a bracelet for my husband. I wholeheartedly recommend Crystal Jewelers, and that’s...
Read moreI want to thank Crystal Jewelers for their professionalism and quality to make sure that my family has been satisfied for over a year. Especially for helping me finalize the engagement 💍 ring before my overseas trip in December. Mr. Mahesh made sure that I had no delays and even had taken it upon himself to put the final touches together. Crystal Jewelers has shown exceptional care for their customers every time I have walked in. Crystal Jewelers has no doubt earned the family and my respect along with continued loyalty. Crystal Jewelers here understand that when you purchase a watch, ring, etc... of guaranteed quality products. It has Meaning backed with Certification. Finally, she said yes, and so this Christmas has been...
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