I had been looking for some two years for someone who was knowledgeable to connect a large TV up and tie it to a surround system that has been installed when we purchased the house. After checking on a number of firms that did this type installation, I made the choice to go with Carolina Custom Sound. What a great decision for me. They checked out my situation, made a recommendation as to what would work, and gave me a very reasonable price. I discussed the situation with Chris Fredette, the Owner, and agreed for them to do the work. I say go...and go they did. Milton and his sidekick came to my home and within two (2) hours had installed a 65 " TV and tied it into my sound system without any problem. System works great. Let me add that Chris and his group are great to work with and willing to do whatever it takes to please the customer. I strongly recommend this Company and I have additions areas I need to have them complete for me in the near future. This was a good decision for me, and most importantly, this Group did what they said, in a very timely manner with absolutely...
Read moreCarolina Custom Sound provided excellent expertise and professional service in a timely manner. We would highly recommend them. We had multiple problems with video/audio function of our receiver, wall-mounted TV and several speakers in our house. So, I contacted CCS. Both Milton and Chris came and performed diagnostic tests, found several problems, and offered several possible solution options. We chose an option which resolved multiple problems, and we're pleased with the results.The installation was performed in a professional manner. We were shown how to use all functions, which were user-friendly. We appreciate that we weren't pressured to purchase more expensive solution options. In my opinion, the cost was...
Read moreI bought a house in 2021 that had surround sound in the ceiling but was not hooked up! I called and made an appt. Best decision ever, I have called them numerous times because I did something on the remote and they have been patient, kind and very helpful without sending someone out and charging me a service charge! How many businesses do you know that takes the time to help fix it without wanting a fee! I can’t say enough about this company and the employees. Chris was super friendly and eager to walk me through the steps and said don’t hesitate to call back anytime if...
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