I dreaded going through this process to start as looking at Pinterest rings for years beforehand I felt uninspired and disinterested in the rings I found. None of them felt fitting and representative of the commitment I’m working towards with my partner. Working with Brian-Michael and the company as a whole completely alleviated that stress. There were a few times that some of my ideas were found to not be the most viable, as far as meeting our needs, but he gave us alternative viable ones that I think ended up working out better. From it, I have a ring of utmost sentimental value I KNOW I’m going to cherish the rest of my life and a new fond memory to carry with me into a new relationship knowing that I got to do every step with my partner. Brian-Michael is every bit the type of rep you’d want to work with for this type of process. He works with you to bring your thoughts of your dream rings to reality. While also being realistic to align with your needs in giving professional guidance on the designs for what works and what doesn’t. In the event that something isn’t the best idea, he works with you to come up with alternatives that are. There’s also consistency in upkeep of communication during production and being transparent if/when something goes wrong and does what’s needed to rectify it and fast. Beyond thankful to have been recommended this place by our family and will definitely pass it along for others to have a great...
Read moreI was referred to Diadem by neighbors on Next Door. When I asked for suggestions for a jewelry store that offered fair prices and who didn't mind repairing costume jewelry, I was messaged by numerous people attesting to the quality of their work, the kindness of the staff, and the fairness of their prices. Furthermore, I was actually messaged by someone at Diadem. That blew me away - what business does that these days? I went to Diadem with my necklace and was assisted by Kathy. Because the piece holds a lot of sentimental value, Kathy had to deal with the occasional crying jag and stories of the past. She was so patient and kind. Today, I picked up my necklace and was assisted by Brian. Brian was just as wonderful. He kindly let me know that the necklace wasn't designed to be soldered but his jeweler worked patiently and long to fix the piece. My necklace is as good as new . Yes, Brian had to deal with my tears too but he was very professional and calming. I appreciate everyone at Diadem and their support. If you have any jewelry repairs or just need to purchase jewelry in general, make this your first (and...
Read moreRoyal Diadem will always have a sentimental value in my life as it is where my husband purchased the first piece of jewelry he's ever gifted me. We love the professionalism, the atmosphere and the charm that we experience there each time we visit.
Greensboro is very blessed to have a locally owned and operated jeweler like Royal Diadem because they go above and beyond when it comes to customer service. They are not the pushy nor uptight sales people that you'd typically find in a high-end jewelry store but rather warm and welcoming JEWELERS who are happy to provide each customer with individual attention and expertise so that they can address specific questions, wants, and needs. Whether getting a custom piece of jewelry made or having the battery in your watch replaced, you can be sure that you'll be taken care of with the utmost respect and kindness from the heart!
Do yourself a favor and stop by Diadem when you're thinking about purchasing your next piece of fine jewelry. You won't be...
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