I went to Tidwell because of a recommendation from someone who lives in Greenwood. I was so glad I did. From the moment I walked in I felt welcomed and valued. I was looking for a pair of diamond earrings and thought I knew exactly what I wanted. Clint helped me and was great about showing me all of the options. Tracey came over to answer even more of my questions. Never once did I feel rushed or pushed into purchasing something I did not want. When I told them I needed some time to think about what I wanted, they both continued to be friendly and supportive. As I left I was told “Thank you for coming in.” Needless to say I went back a week later and purchased the earrings. These days great customer service is a rarity but it is definitely NOT lacking here. I will definitely be back in the future for my...
Read moreI had a great experience. ..went there with a friend in January, which is when they have a big sale in store...well, my 40th wedding anniversary is in March, I've been wanting a bigger diamond , so with the sale making it possible , it's on my finger...and BEAUTIFUL. .the salesmen and lady..Are so kind and helpful.they go over and beyond to make sure I was happy..all I have to do is get it sized correctly now, waiting for summer. They also help me with a gift for my husband, using a charm I gave him on our 20th , we added a diamond, looks so good on the chain around his neck. I will be back...for something new using my old diamond...
Read moreMy fiancé and I had the best experience at Tidwell Jewelers after having a nightmare of an experience at Kay’s. From the minute we walked into Tidwell, Henry and Tracey made us feel so comfortable. Henry helped me pick the most beautiful setting for the diamond we brought, and he had it placed more beautifully than I could have ever asked for. Tidwell Jewelers made me feel like a bride again, and that is something I will be forever thankful for! We will be using them for all of our jewelry needs while we live in...
Read more