Maurices — Local services in Gresham

I went to the gresham station store before Christmas on a Saturday and it happen to be the last day of their 50% off boot sale. The 2 ladies greeted me at first and they where Very helpful until, they asked me if I wanted to apply for their credit card? I reply, no thank you unfortunately I am unemployed. Thats when the 2 women went from outstanding customer service to ignoring me. I had to physically approach them because standing at the cash register for over 10 minutes to make a purchase,no one came to help me. There was only 1 other customer in the store besides me. I came home and told my daughter to go to maurices for the boot sale, she was treated friendly until she mentioned her mom Bobbie was just there. She came home and then we both walked to the store because we needed boots and it was the last day of the sale. I was unaware the ended that day. The 2 women pretty much ignored us and appeared to be upset when we asked for assistance of any kind. We spent a little over $100 in about an hour and half at maurices that morning. I work in retail and I treat everyone the same no matter what. The key to a successful business is customer service. I went from wow I want to come back to this store in the future to, I will never give them my business and I do tell people how horrible my daughter and I where...

Cute stuff, but I hate shopping here. The employees are so pushy. I could tell the poor sales associate didn't want to keep having to approach us every few minutes to tell us about their credit card. I have worked in retail settings where they want you to push upsells, and it's no fun.

The woman at the register was the worst. I told her no 3 times, before she finally settled for shoving a brochure in my bag so I could "make an educated decision" about the credit card.

I work in marketing. I really wish someone would tell Maurice's corporate office that millenial and gen z zhoppers don't respond positively to pushy sales tactics. It makes us anxious. We give our money to companies with great products, strong values and well-treated employees, and we're willing to pay extra for...

It would be nice to be treated just as well when you return something … as when you are buying something. The manager Kirsten seemed put out by my return- I did not have a receipt - but I have the rewards card. She couldn’t find the pants- claimed I would have to get a credit for lowest selling price (on Black Friday) She finally located my purchase - and was able to return it at full price to my card. She didn’t thank me for coming in or invite me back. (As she does when you make a Purchase) I’d rather shop online going forward - all because of how she treated me with a simple pant return. Business is built on all aspects of the customer experience-...