Starbucks — Restaurant in Gresham

What a nightmare. New drive thru young man didn't know how to let me pay by using stars. Did not know how to add my cash onto my card. He told me to drive around to front entrance n speak to his mngr who "was on a 10 min.bathroom break.". TMI. Torn meniscus n I'm hobbling in n holding up yet another line. 20-25 mins later, Luke warm coffee was Finally given to me. I'm diabetic. I ordered Sugar Free vanilla.3 pumps. Venti. The same young man, added (3) Regular sugar loaded vanilla syrup-pumps. Then added another 3 packets of sugar! I read the print out on my cup when I got sick from sugar overload. I was nauseous, passing out, so tired like drugged. The regional mngr. Refused to return my calls. Yesterday, another corporate woman via text, that she put $25 on my card. Could have killed me. My life is only worth $25 to Starbucks. I hope they go out of business. Reap what you sow Starbucks. No longer a Starbucks fan. We all reap what we sow. The employees there are cranky, anxious( too much caffeine)?! Cantankerous, rude, bossy, snooty. Not a fan....

I go here (Starbucks on Civic Dr) often with my mom and order a peppermint mocha. Today (1/12/19 at 1:50 pm) when I went the employee who took our order heard us wrong and accidentally made a white mocha (honest mistake). I asked her to make a peppermint mocha and she took the cup back and said “okay a peppermint white mocha”. When I corrected her again she rolled her eyes and said then said “ok”. After re-making my drink she handed it to my mom (who was driving) and popped off the top dumping coffee over her hand. She then sarcastically asked “do you want a napkin for your hand?”, which obviously she did because she was covered in hot coffee. The employee gave her the napkin and then said again sarcastically “have a nice day, try to smile”. My mom and I were having a great day and smiling prior to this Starbucks debacle and were attempting to just get our coffee. I did not need any snooty attitude from the employee. I will not be getting coffee from this Starbucks again due to this negative customer...

Everyone loves Starbucks right? I generally do as well..but I will NEVER return to this one. I really don't want to rehash the story but I would say do NOT go here if you are LGBT and especially if a parent. I was given incorrect change and as a punishment for asking for it back was embarrassed loudly and in front of my child mostly about fact that he has 2 moms. Starbucks, as a company, may lead the country in diversity and I love every other one I have been to...but that one young girl and her humiliation of me in front of my child may have been something I cried and quietly left over and will never return over...but I won't stay quiet here, if only there were a lower rating, I needed therapy for a few weeks with my Pumpkin Spice. I left happy and looking forward to a treat and instead I was left with a scar that is bringing me to tears all over again instead...I'm sorry this...