Sushiville — Restaurant in Gresham

This was my first time going into this restaurant I usually go to GEN sushi but I wanted to give this place a try since I was doing some shopping in the area. The waitress was very kind and helpful, and took her time explaining a bunch of rolls. But they didn’t have one that I usually get at GEN Sushi, so she offered to make it she did stated that she’s not too sure if switching the crab salad with the crab stick will switch in price, but she said she would ask the chefs. I also told her that I needed To know how long it’ll be because I needed to get these rolls out to my family for dinner. As she was explaining the rolls for the cooks., I’m not sure if she was the manager or the owner, but she went in and was talking to all of them. And I could see a change in everyone’s mood. The waitress came back and told me that it would be A 50 Cent charge extra per plate I ordered. I refused thinking I would stick with the crab salad. She gave me a timestamp, and she said if I could wait to pay so she could charge me for boxes later. I had never payed in boxes for GEN Sushi. But seeing if it was $.50, I didn’t sand to make a fuss. As she was getting me situated with the sauces, that was going to take home, the other lady working the floor (manager/owner) yells at her from across the restaurant and tell her that it was going to be three boxes charge. Of course I could tell this waitress was a sweet girl. And asked me if I wanted to pay ahead. Considering that I was in a rush, I said yes. Now remember that manager/restaurant owner, As I was getting a bottled Coke to go from the sweet waitress, when she comes in with my order and asked me if I need anything sauces to go. I kindly tell her that the waitress already helped me out. And My waitress was coming with my bag with all my sauces, and the other lady snatches the bag from her. I give the waitress a look and all she gives me is a tight smile. I felt so bad that I tipped her even more when she was charging me my soda. Feeling bad because this lady was treating her like trash. And that’s when she started yelling at her again, that She was supposed to charge me extra for the spicy mayo, In which she responded “yes but I did charge her three boxes like you told me to.” And then she went on a rampage about its only two spicy mayo per box. And I only had six spicy mayo. Clearly this lady can’t count because 3×2 is 6, The waitress told her that and clearly she got more upset. All of this conversation, she was yelling at her from across the restaurant, as the waitress was trying to check another lady out. Now I don’t know what kind of business. This is what this their managers/owner treats their employees behind closed doors if she is yelling at her poor waitress in the middle of the restaurant. That poor waitress is starting to tear up and walk away. I managed to say sorry to her as she responded that it was ok. The other lady just gives me my order tells me to have a good day. I felt obligated to come in here and say this. That is no way to treat your employees. And me as a customer felt like I was causing too much trouble for the waitress. I will never come back here again. Treat your...

I've been a lunchtime regular at Sushiville for 5 years. It's quick and easy and better than fast food, when you only have 30 minutes. The service has been so friendly and so fast. It was my favorite lunch spot near work.

There is a new (owner?) who is always checking in, to the point of being intrusive. But I figured she was eager and new at this, so give her time.

Last week I saw a new roll on the belt. I decided to try. I picked up a piece and asked what kind of fish it was. The chef told me it was white tuna. I said, "Albacore?" and he nodded. I dipped and ate one piece and it was good. I ate the second piece with no soy and realized it was very buttery and delicious, like escolar or Walu. So I asked again if this fish is actually escolar and not tuna, and the chef said "Yes, it's escolar" WHAT THE WHAT?!

Escolar is an oilfish, NOT A TUNA, and it causes food poisoning like symptoms in most people. The FDA recommends/requires that it is labeled with a warning in the USA, and many countries (including the fish capital, Japan) have banned it for human consumption.

Although the fish has a creamy smooth texture, it causes an uncontrollable leakage from the bum of this orange oil. So you may not know it's there unless you smell it, but other people will sure see it. Diarrhea from eating escolar fish is called keriorrhea, which is a type of oily diarrhea. Other symptoms include: Nausea Vomiting Abdominal cramps Headache Oily orange or yellow discharge Loose bowel movements Keriorrhea is caused by eating fish that contain indigestible wax esters, which accumulate in the rectum and are expelled as an oily discharge. The condition is not life threatening and usually resolves within 24 to 48 hours

HERE IS MY COMPLAINT. I asked first and was mislead. The new owner should be better educated about what she is serving in her restaurant. The servers were sorry when they found out this fish's effect on me (and most people). But the owner acted so offended that I was upset about my impending illness. She kept adamantly saying that they post about the risk of raw fish. That is irrelevant because escolar is toxic even when it is cooked. She did not offer anything to compensate, although I told her I would not pay $2.75 for the escolar, since I was misinformed. She just kept raising her voice and talking over me to the point that - I won't go there anymore.

I had to go buy giant pads to protect myself for these past two days, and I feel like I have food poisoning, with cramps and nausea...

Well… what can I say? The staff was inattentive but nice enough…

The sushi though… Until I ate here, I used to think even bad sushi was still pretty good…

(For reference, both my brothers are sushi chefs, and one of them is the head chef at his restaurant.)

Of course I didn’t expect them to meet fine dining standards as the kind of place that serves sushi on a conveyor belt, but I at least assumed the sushi would be decent.

Firstly, the rice was so soggy, and they used so much of it per roll that it completely washed out any chances of tasting the actual fish. But as if there were any chance to taste the fish anyway, to make sure you don’t, they completely drowned the rolls in whatever sauce each roll had. (It’s supposed to be a drizzle, folks.) I couldn’t even finish eating it. And that’s saying something because I am not all that picky, and I usually like to dip my rolls in extra sauce (sometimes).

Also, I typically judge a sushi place by their ginger. I don’t particularly favor the pink ginger but I’ll eat it if it looks fresh. This ginger was barely pink anymore, it looked so old. I ate around the browning parts of the ginger just so I could get the taste of those poor rolls out of my mouth.

Lastly, plating. Okay it’s a subpar sushi restaurant sure, but you’d think actually making sure the rolls are cut all the way would be a bare minimum. I had to separate them with my hands and it took some force to get through the nori. The rolls were so hastily slapped together they all fell apart when I tried to eat them. Whether that was because of the soggy rice or the careless rolling doesn’t make a difference. It was all around a...