From the first time my wife and I stopped at Pav & Broome Fine Jewelry some time ago, we were extremely impressed with the friendliness of the employees and the small town feel of the store that let us know we would be in great hands making future purchases there. Customer Service was 100% from the start.
My awesome sales associate Brandy showed me several Rolex display pieces and explained the process to hopefully allow me to acquire my first timepiece in the future. She kept in touch from time to time and was always friendly and cheerful when we stopped in to visit during our trips to the Biloxi Gulf Coast area.
Even Matthew and Gail Pav were the most down to earth and friendly people who provided awesome conversation and Southern hospitality with each future visit to Pav & Broome. I knew we were in great hands.
Imagine my surprise when I received a phone call from Mr. Pav sooner than expected mentioning my watch allocation was confirmed! I was so excited and received the most excellent treatment when I picked up my dream timepiece. Brandy and Mrs. Pav worked to make the entire experience one to remember. Everything was even more perfect than I expected and I can't wait to continue to visit Pav & Broome for my family's future jewelry and Rolex needs.
Thank you so very much for everything and a perfect experience in purchasing my own first Rolex, the timepiece...
Read moreI was impressed by the watch restoration services offered on their website; however, it ended up that they were "watch snobs" not "watchmakers". I brought my father's vintage Grand Seiko High Beat for a restoration and the watchmaker brushed me off, didn't even come out from the back to discuss options with me. Just said "Its rusty send it to seiko" For those not familiar with the GS High Beat, it is a fine watch from the last days of mechanical autowinders with a high beat hair spring that oscillates 36,000 BPH. Most modern watches,including rolex, only beat at 28,000 BPH It isa far superior movement to the ETA 2824-2 movement produced by ETA (a division of swatch) that adorns most modern watches including many of the high end brands they sell. I would have thought that a watch maker would have been excited to see such a rare movement. If you want a real watch maker with an appreciation for watch making as a craft, Id say look else where. If you want the links taken out of the bracelet in your TAG, or a battery replaced in your quartz watch, then you'll probably be fine.
FWIW I'm a member of the National Association of Watch and Clock Collectors and an...
Read moreThe great selection and service I discovered at Pav & Broome jewelers is a cut above the rest. I found them while trying to find a factory repair station for a Tag Heuer watch that needed servicing. My old jeweler closed up their shop and other local jewelers didn’t do repairs anymore and just wanted to ship my watch off to the factory - with a 6-8 week wait time. Pav & Broome in Gulfport examined my watch, recommended some maintenance services and a general cleanup of the inside and outside and returned my Tag to me in brand new condition in only a few days. They provide excellent watch repair services performed by 3 full time, certified watchmakers. This makes for a worry free maintenance/repair session for your Tag or any other quality timepiece. I also found a friendly, outgoing staff who welcome you every time you visit - and you will want to come back again and again as Pav & Broome has a shop full of nice gifts and these sweet ladies in the shop make your visit fun and memorable.
Finally, I highly recommend Pav and Broome for all your watch purchase and repair needs. They are now my go to shop for all my jewelry, watch and...
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