Marshalls — Local services in Hagerstown

Store is messy. Witnessed a manager telling associate that she was lying while on the sales floor. I picked up an item that was on a clearance rack, which was one of 10 of the same item, when I got to the register, I asked them to check the price. The associate said that was not on clearance, I then asked again if she could please just check the price, She went and talked to the manager again, came up and said this item is not on sale. All I asked was for them to do a price check, Not a difficult question. They never did give me the price.. Then my daughter Had a dog bed that she wanted to purchase, But it has a stain on it. I asked if they could possibly mark it down a little bit.. The same looked at the tag and told me they could not mark it down because it is machine washable. I needed to take it home to try to get the stain out if that did not work then I could return it. But if you look at Their return policy you cannot return an item if the tag is not on it. This was the worst experience I ever had in a marshals, and I will not be returning to...

I like this location! They have a pretty nice collection of shoes, great clothes at REALLY reasonable prices, bras and underwear, including brands like Calvin Klein, Jessica Simpson, etc. The staff is pretty nice, though don't expect much help on the floor without seeking it out specifically. All around, I would say 5 stars, but because of the lack of deals on the really nice items (designer brands, cashmere and wool and other fine fabrics) I have to give 4 stars. Otherwise, a great store! They've got a nice home goods section, including some non-perishable foods and teas, etc that are near- gourmet quality!...

Unhelpful, ride staff. Mostly ignore you when you ask for help. Rude cashiers. Manager see they are short staffed and still doesn't help with registers. Short staffed a lot of the time. Staff have personal and I mean very personal conversations in the aisles, while ignoring customer needs. Heaven help you if you interrupt their conversations, they look at you like you're something dirty under their feet. Heaven forbid you ask them to do their job. I won't be returning there again. This was my regular experience at this store for 2 years. Hasn't improved. Faces may be different. Attitudes are the...