Mehaffey's Jewelry — Local services in Haines City

I just wanted to come on here and thank Doug and his Team for being there for my son in time of need. Although I had never been to your business before, the compassion, empathy, and genuine kindness you showed during a recent emergency left a lasting impression on me. You didn’t have to help—but you did, and in doing so, you reminded me that there are still people and businesses who truly care.

Your actions spoke volumes about your values, and it’s clear that your team goes far beyond just doing a job—you serve with heart.

You’ve not only earned my gratitude, but you’ve also earned a new customer. I’ll absolutely be coming to you in the future, and I won’t hesitate to recommend you to others.

In a moment of stress and uncertainty, your team stepped up with kindness, professionalism, and a true willingness to help.

Your quick actions and genuine care made a world of difference, and I honestly don’t know what we would have done without you. It’s rare to come across people who go above and beyond the way you did—and for that, I am truly grateful.

Thank you from the bottom of my heart. I won’t forget your support ever....

We brought in our wedding bands to be made a bit bigger. We were told it took a week. To our surprise, we were called about one an a half hour later, that they were ready. The bands were stretched, my husband's doesn't have the same thickness or shape in half of it, we were certain that they would add gold, for how much we were charged, and in order to keep the same shape of the original band. We were left sad a disappointed. If you are looking to adjust jewelery with special meaning, this place may not be the best idea. There comes a point where you have to stop using the 70 plus years on business as a guarantee that things will be done the best way possible, everything changes, and it's apparent, for the job we had done, that the experience had nothing to do with it, unless that is how you've always done things. In that case, I feel for other people's expectations. No harder "gut punch" than having your 20 years wedding bands ruined. But I'm glad you're that offended, hopefully you'll do...

I carried my Rolex watch in early May to be checked and cleaned. They told me 3 weeks, no problem as long as I had beforeJune 1 as we were leaving town. I called 3 weeks later and they told me it would be 2 more weeks. I told them that was unacceptable as we were leaving town. They called the next day and said it was ready. I thought that was funny but they assured me it was done. I paid them $400 as per agreed for cleaning. I wore it two weeks later for about 2 hours, traveled for a while and put it on in early September and it was not working. I carried to a reputable jeweler in Arizona. They sent it to a professional for repairs. He called back and said the watch needed cleaning and a main spring. I have just received and with repairs cost of over $700. I don’t believe Mehaffeys even open the watch up. Heard good things about them but will never use or recommend them. Take your Rolex to someone who will take care of these special...