I went here for some ejuice. No big deal. Wasn't said a hello or nothing, not a "how can I help you?" or "whatcha looking for?" I had to walk into a bunch of college kids who seemed to be doing something shady. Selection was next to nothing, maaaaaybe 20 different juices on a tiny shelf. Also had a very small selections for Mods, RDAs, and Sub-Ohm tanks- primary Smok products. After struggling to see the tiny collection, I had to ASK what they had- no promotion of what they were selling. Finally someone who was sitting with their friend had to point out some BASIC flavors. So I asked to see the first flavor I heard I usually go with that I usually go with. Customer service is that of a bakery sale at a High School game. I felt unwelcomed, so I just grabbed that juice and paid. Only to walk out to the 4 people talking about 'girls they met on Tinder' and how they 'wanted to go smoke'; obviously pot, which I don't care but veeerry unprofessional. The only pro was that they were fair priced on everything. Needless to say, they make the vape community look bad.
The guys across the bridge are where you need to spend your hard earned money. If I wasn't out of juice, I would have walked out. Not impressive...
Read moreI usually go here when I need coils as they are cheaper and closer to my home. Normally logan is nice, I'm not sure if he was in a bad mood or maybe I ruined his little get together he was having. Until now I'd never had an issue. When someone walks into your shop, a good attitude goes a long way. Being rude and condescending loses you customers. Don't bother going here.
Edit: owner says I'm lying, he's just upset I refused his offer to go on a date. And trust me, you won't have to worry about having me enter that...
Read moreKnowledgeable, professional staff. My special needs sister came in because of an issue with a tank assembly she had just bought. We had to drive back to Hancock from Calumet, (a working phone number would have been helpful, hence the 4 instead of 5 stars), because it wasn't working. They treated her with respect, fixed the problem, reset the display on her unit and took the time to answer her questions. Communicating with my sister can be difficult, but the staff showed impressive patience and...
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